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blacklisted casino thepogg

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– Partially cooperative with the management of player complaints.

– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

– No effective regulation. Licensed in name only.


Riviera Play Casino Review

Review last updated - August 2018

OVERVIEW | 2.24/10


Riviera Play Casino are a Rival powered casino brand licensed in Curacao and does not provide any company ownership information. They provide the standard Rival download and instant play casino clients. Riviera Play Casino use a colour palette of black, blue and gold.  Their logo is their name with stars and casino chips.

TRUSTWORTHINESS | 1/10


Riviera Play Casino run on the Rival platform. Rival has a history of issues and have failed to explain why they shared a Google Analytics code with a company, CertainKey, that were supposedly doing independent game testing for them.

Riviera Play appear to have failed in their basic Responsible Gambling responsibilities where a player has provided an email sent to them that directly informed the operator of their gambling issues and the operator failed to take any action to prevent the player from accessing their service.

(NR) Unclear Terms and Conditions - "e) If a player is using too much a roulette method, his account will be reviewed and we reserve the right to cancel his account." - 19/08/2018. This term appears to give the operator the subjective right to close any account if they determine that the player has played "too much" Roulette.

(NR) Predatory withdrawal terms - "e) The casino won't pay two successive withdrawals in the case the player is not active after the first withdrawal." 19/8/2018 - this is an entirely predatory withdrawal policy that forces players to continue playing to receive their funds. Any big winner, who cannot withdraw more than £3k every too weeks is then forced to play more despite the fact that the operator are stalling paying the balance they've won already.

For references see Winner Partners Group Player/Affiliate Issues

BONUSES | 6 / 10


300% up to $3000
Max Bonus 3000
Min Deposit 20
Max Bet NA
Type Sticky
Wagering 35xb
Deposit Method Restrictions:
Country/Regional Restrictions:

Terms and Conditions

The Riviera Play Welcome bonus currently consists of a bonus of 300% up to $3000.

The minimum deposit that will trigger the bonus is $20.

This bonus has a wagering requirement of 35xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term.

There is no maximum allowed win.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 300% up to $3000
Try another casino
Value to Player for:
$7.38
Bonus Value
low roller
low
mid roller
mid
high roller
high
superhigh roller
high

Payout Speed: 2+ weeks | 1 / 10


Riviera Play Casino state that withdrawals will be paid in 10 business days.

Maximum Withdrawal - £/$/€3000

Minimum Withdrawal - £/$/€250

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers) and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 2 / 10


Riviera Play casino use Rival software for their download casino. Check out our Rival Software Review.

Game selections are as follows;

Download

Instant

Table Games – 12

Table Games – 8

Slots – 95

Slots – 100

Video Poker – 7

Video Poker – 7

Jackpot - 4

Jackpot - 4

Customer Service | 0 / 10


Email Testing Record

  • July 2018 - No response.

Licensing | 2 / 10


Riviera Play hold the following gambling licenses :

  • Curacao eGaming - Riviera Play casino claim to be licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Riviera Play does not accept players from the following countries: American Samoa, Oceania, Australia, Guam, South Africa, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Contact Details;

Email :[email protected]

Slots RTP


Riviera Play casino do publish the Return to Player (RTP)/house edge figures for all of their slots games.

Comp Points


Riviera Play Casino do not appear to offer any form of comp point program.

Closing Thoughts


Failing to provide detailed license information, running on a platform that has had serious issues in the past and making, at best, lackluster efforts on the Responsible Gambling front. What part of the mixture sounds like it's going to be a good thing for players?

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Riviera Play
Found for the player

Riviera Play - Numerous attempts to self exclude

Read Complaint
Riviera Play
Found for the player

Riviera Play - Not adhering to self exclude request

Read Complaint
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