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blacklisted casino thepogg

This operator is NOT recommended by This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– Fast response to email support request.

– Non-cooperative with the management of player complaints.

– Withdrawals take over 24 hours.

– Unlicensed – AVOID, AVOID, AVOID!

Roo Casino Review

Review last updated - May 2019.

OVERVIEW | 4.00/10

Roo Casino do not give license or ownership information on their site. They provide a small number of games from: Tom Horn Gaming, Novomatic, Booming Games, Lucky, iSoftBet and Wazdan. Their site design is simple with a: green, black and white colour scheme  their logo their name in green and white - the word "Roo" perches at an angle on the word "Casino".


Roo Casino are Not Recommended at ThePOGG as they are unresponsive to complaints logged with our complaints service.

Roo Casino do not exclude progressive jackpots from their withdrawal limit of €10,000 per 10 days - this results in an automatic Not Recommended status. 01/05/2019

For references see Roo Casino Player Issues

BONUSES | 6 / 10

200% up to $5000
Max Bonus 5000
Min Deposit 20
Max Bet N/A
Type Cashable
Wagering 20x(D+B)
Deposit Method Restrictions:
Country/Regional Restrictions:

Terms and Conditions

The Roo Welcome bonus currently consists of a bonus of 200% up to $5000.

The minimum deposit that will trigger the bonus is $20.

This bonus has a wagering requirement of 20x(Deposit + Bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term associated with this bonus.

There is no maximum win term associated with this bonus.

The bonus is sticky, meaning that it can never be removed from your account. At the point of your first withdrawal the bonus will be removed from your account.

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

BONUS: 200% up to $5000
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Value to Player for:
Bonus Value
low roller
mid roller
high roller
superhigh roller

Payout Speed: 72 hours | 8 / 10

Roo Casino state that withdrawals will pend for 48 hours before processing.

Maximum Withdrawal - €10,000 per 10 days.

Minimum Withdrawal - €50.

Banking options available - Credit/Debit cards, and Neosurf.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 4 / 10

Roo Casino use Tom Horn Gaming, iSoftBet, Wazdan, Lucky and Novomatic games.

Game selections are as follows:


Slots – 124

Table - 54

Live - ?

Jackpots - 8

Customer Service | 7 / 10

Email Testing Record

  • May 2019 - 22 hours 10 minutes.

Licensing | 0 / 10

Roo Casino do not give any license information on site,

Restricted Countries

Players from United States NOT accepted.

Roo does not accept players from the following countries: Aruba, Australia, Belgium, Czech Republic, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Hungary, Ireland, Israel, Italy, Netherlands, Netherlands Antilles, Romania, Serbia, Singapore, South Africa, Spain, Sweden, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..


Contact Information:

Email : [email protected]

Slots RTP

Roo Casino do not appear to offer the RTP for their games.

Comp Points

Roo Casino have a loyalty and vip scheme - more details can be found on site.

Closing Thoughts

Roo Casino are not willing to engage in discussion of customer complaints with us. Further to this there is no evidence of a license on their site.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.


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Roo Casino - Formal Complaint

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Roo Casino - withdrawals cancelled

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Roo - Winnings not paid account closed

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Roo – casino won’t verify my account

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