Royaal Casino

Only one of the 6 reviewers who work for ThePOGG.com on a regular basis hold an account with 7Red casino and their account has been open less than 6 months. The report positive experiences with 7Red casino.

During our December 2013 update we found a complaint against the 7Red group that went unresponded to and a further complaint during the November 2014 update.

This group appear to have had substantial financial issues in the UK and failed to cooperate with UK authorities when these issues were investigated. This resulted in their company entering insolvency in the UK.

The 7Red group have been fined by the Dutch government for continuing to accept Dutch players without a license.

As of October 2016 the 7Red group have had a warning issued by AskGamblers due to being non-responsive.

The 7Red group have been fined for advertising to Dutch players without a license. As such no affiliate should be promoting them to Dutch players.

For references see 777 Affiliate Group Player Issues

You can see the latest updates to Royaal casino's terms and conditions here.

Using Neteller our reviewer reports withdrawals paid within 12 hours.

Minimum withdrawal - €150

Maximum withdrawal - No maximum withdrawal listed

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Bank Transfer

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Royaal use BetSoft software for their instant play casino. Check out our BetSoft Software Review.

Game selections are as follows;

Our reviewer reports positive experiences with 7Red casino group customer services.

Email Testing Record

• November 2016 - 6 minutes
• June 2015 - 4 minutes
• November 2014 - No Response
• June 2014 - 1 minutes
• December 2013 - 3 minutes
• June 2013 - 1 hour 54 minutes
• March 2013 -1st email - 2 min

Royaal hold the following gambling licenses :

• Curacao eGaming - Royaal casino are licensed by Cyberluck, the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Royaal casino – Afghanistan, Algeria, American Samoa, Andorra, Angola, Australia, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia and Herzegovina, Botswana, Brunei, Bulgaria, Cameroon, Canada, Chad, Chili, China, Curacao, Cote D’Ivoire (Ivory Coast), Croatia (Hrvatska), Czech Republic, Ethiopia, Faroe Islands, Georgia, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Liberia, Lithuania, Malaysia, Moldova, Mongolia, Morocco, Netherlands, New Caledonia, New Zealand, Nigeria, Pakistan, Philippines, Qatar, Russia, Singapore, Slovenia, Somalia, South Georgia, Sudan, Suriname, Syria, Tajikistan, Tanzania, Thailand, Turkey, Turkmenistan, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States of America, Vietnam, Yemen, Zambia and Zimbabwe.

Contact Information;

Players from United Kingdom accepted.

Royaal does not accept players from the following countries: Afghanistan, Asia, Algeria, Africa, American Samoa, Oceania, Andorra, Angola, Australia, Azerbaijan, Bahrain, Bangladesh, Belarus, Bhutan, Bosnia and Herzegovina, Botswana, Brunei Darussalam, Bulgaria, Cameroon, Canada, Chad, Chile, China, Costa Rica, Cote D'ivoire, Croatia, Czech Republic, Denmark, Ethiopia, Faroe Islands, Georgia, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Liberia, Lithuania, Malaysia, Maldives, Mauritius, Mongolia, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nigeria, Pakistan, Philippines, Qatar, Singapore, Slovenia, Somalia, South Georgia and The South Sandwich Islands, Sudan, Suriname, Syrian Arab Republic, Tajikistan, Tanzania, United Republic of, Thailand, Turkey, Turkmenistan, Uganda, United Arab Emirates, United States, United States Minor Outlying Islands, Viet Nam, Virgin Islands, U.S., Yemen, Zambia, Zimbabwe.

Royaal casino do not publish the house edge (RTP) information for any of their slots games.

Royaal do not appear to offer any form of comp point program.

Royaal casino have problems both in issues with regulatory agencies and in their business relationship with one of the biggest gambling affiliates in the industry. These are warning signs we're simply not prepared to ignore.