OVERALL VERDICT
5.58/10

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OVERALL VERDICT

5.58/10

PAYOUT SPEED

10/10

Customer Service

10/10

Bonuses

5/10

Software

7/10

Licensing

2/10

WEBSITE

OWNERSHIP

Bluemay Enterprises N.V

AFFILIATE PROGRAM

Royaal Affiliate

This casino is closed!

This operator has ceased operation and is no longer available to play with.

We recommend you to enjoy your time elsewhere:

There are no recommended casinos to your country to display.

– Fast withdrawals.

– Fast response to email support request.

–

– Non-cooperative with the management of player complaints.

– No effective regulation. Licensed in name only.

– Low value registration incentives.

Royaal Casino Review

Name: Royaal Casino Review
Item: Royaal
Rating: 5.58
Author: ThePOGG

Review last updated - June 2017

OVERVIEW | 5.58/10

This casino website is available in Dutch only though they do accept customers from other jurisdictions.

The Dutch sister site to 7Red casino, Royaal casino do cater to international traffic as well and have good standing within the gambling community.

TRUSTWORTHINESS | 3/10

Only one of the 6 reviewers who work for ThePOGG.com on a regular basis hold an account with 7Red casino and their account has been open less than 6 months. The report positive experiences with 7Red casino.

During our December 2013 update we found a complaint against the 7Red group that went unresponded to and a further complaint during the November 2014 update.

This group appear to have had substantial financial issues in the UK and failed to cooperate with UK authorities when these issues were investigated. This resulted in their company entering insolvency in the UK.

The 7Red group have been fined by the Dutch government for continuing to accept Dutch players without a license.

As of October 2016 the 7Red group have had a warning issued by AskGamblers due to being non-responsive.

The 7Red group have been fined for advertising to Dutch players without a license. As such no affiliate should be promoting them to Dutch players.

For references see 777 Affiliate Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to Royaal casino's terms and conditions here.

BONUSES | 5 / 10

100% up to €250
Max Bonus	250
Min Deposit	20
Max Bet	NA
Type	Sticky
Wagering	NA

Deposit Method Restrictions:
Neteller, PaySafe Card, Skrill

Country/Regional Restrictions:

Full Royaal bonus review

Terms and Conditions

The Royaal Welcome bonus currently consists of a bonus of 100% up to €250.

The minimum deposit that will trigger the bonus is €20.

There are no wagering requirements associated with this bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term.

There is no maximum win on the deposit bonus.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Players depositing via Neteller, PaySafe Card or Skrill are not eligible to receive this bonus.

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

BONUS: 100% up to €250

T&CS APPLY

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Value to Player for:

$4.59

Bonus Value

low roller

low

mid roller

mid

high roller

high

superhigh roller

high

Payout Speed: 24h | 10 / 10

Using Neteller our reviewer reports withdrawals paid within 12 hours.

Minimum withdrawal - €150

Maximum withdrawal - No maximum withdrawal listed

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Bank Transfer

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 7 / 10

Royaal use BetSoft software for their instant play casino. Check out our BetSoft Software Review.

Game selections are as follows;

Instant

Table Games – 24

Slots – 71

Video Poker – 28

Customer Service | 10 / 10

Our reviewer reports positive experiences with 7Red casino group customer services.

Email Testing Record

November 2016 - 6 minutes
June 2015 - 4 minutes
November 2014 - No Response
June 2014 - 1 minutes
December 2013 - 3 minutes
June 2013 - 1 hour 54 minutes
March 2013 -1st email - 2 min

Licensing | 2 / 10

Royaal hold the following gambling licenses :

Curacao eGaming - Royaal casino are licensed by Cyberluck, the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Royaal casino – Afghanistan, Algeria, American Samoa, Andorra, Angola, Australia, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia and Herzegovina, Botswana, Brunei, Bulgaria, Cameroon, Canada, Chad, Chili, China, Curacao, Cote D’Ivoire (Ivory Coast), Croatia (Hrvatska), Czech Republic, Ethiopia, Faroe Islands, Georgia, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Liberia, Lithuania, Malaysia, Moldova, Mongolia, Morocco, Netherlands, New Caledonia, New Zealand, Nigeria, Pakistan, Philippines, Qatar, Russia, Singapore, Slovenia, Somalia, South Georgia, Sudan, Suriname, Syria, Tajikistan, Tanzania, Thailand, Turkey, Turkmenistan, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States of America, Vietnam, Yemen, Zambia and Zimbabwe.

Contact Information;

Email :	[email protected]
Phone :	+31 8588 80 587
	+356 22 76 67 98

Affiliate Program - 777 Affiliates.

Restricted Countries

Players from United States NOT accepted.

Royaal does not accept players from the following countries: Afghanistan, Asia, Algeria, Africa, American Samoa, Oceania, Andorra, Angola, Australia, Azerbaijan, Bahrain, Bangladesh, Belarus, Bhutan, Bosnia and Herzegovina, Botswana, Brunei Darussalam, Bulgaria, Cameroon, Canada, Chad, Chile, China, Costa Rica, Cote D'ivoire, Croatia, Czech Republic, Denmark, Ethiopia, Faroe Islands, Georgia, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Liberia, Lithuania, Malaysia, Maldives, Mauritius, Mongolia, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nigeria, Pakistan, Philippines, Qatar, Singapore, Slovenia, Somalia, South Georgia and The South Sandwich Islands, Sudan, Suriname, Syrian Arab Republic, Tajikistan, Tanzania, United Republic of, Thailand, Turkey, Turkmenistan, Uganda, United Arab Emirates, United States, United States Minor Outlying Islands, Viet Nam, Virgin Islands, U.S., Yemen, Zambia, Zimbabwe.

Contact

Slots RTP

Royaal casino do not publish the house edge (RTP) information for any of their slots games.

Comp Points

Royaal do not appear to offer any form of comp point program.

Closing Thoughts

Royaal casino have problems both in issues with regulatory agencies and in their business relationship with one of the biggest gambling affiliates in the industry. These are warning signs we're simply not prepared to ignore.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.