unclaimed offers
Turn geo location off

Choose a country to view the site from

Currently viewing from:

United States

ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site
4.1

Slots Capital: Blacklisted

Top Rated Casinos

Slots Capital Casino

Overview

Review last updated – March 2018

Part of the Deck Media group, Slots Capital are Accredited at CasinoMeister, however this group have failed to respond to several complaints at other sites.

Trustworthiness

 - 0 / 10

Slots Capital are part of the Deck Media group who are associated with Fair Go Casino.

Fair Go Casino have seized a high 5 figure win from a player based on bonus terms that were not applicable to the player. When playing with a bonus the player exceeded the maximum allowed bet. Rather than confiscating the balance the operator chose to contact the player and tell them they would overlook the violation in this instance. The player had completed the wagering requirements and chose to play on with their balance. Their balance rose to over $90k. The operator refused to pay this win citing that when they chose to overlook the previous violation, the funds were considered to be a No Deposit Bonus, but did not inform the player of this at any point.

In our opinion the operator has simply looked for justification after a large win not to pay the player, and failing to find any legitimate reason as looked to apply bonus terms despite there being no grounds to view the play as subject to bonus terms. As such Fair Go Casino and all associated properties have been moved to Blacklisted status.

In the first half of 2015 Slotocash sent a payment to a US card provider that resulted in the player's card getting locked. The player was then left with a locked card and no funds as the casino declined to provide any assistance in resolving the matter.

In the first half of 2015 ~Black Diamond casino appear to have confiscated winnings from a player based on unethically vague terms and conditions.

For references see Deck Media Group Player Issues

Bonuses

 - 7 / 10
277% up to $2770
Max Bonus 2770
Min Deposit 20
Max Bet 10
Type Sticky
Wagering 30xb

The Slots Capital Welcome bonus currently consists of a bonus of 277% up to $2770.

The minimum deposit that will trigger the bonus is $20.

This bonus has a wagering requirement of 30xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is $10 on any single round of play.

There is no maximum win on the deposit bonus.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Game Weightings:

  • Roulette, Craps, Baccarat, Video Pokers and any type of Black Jack

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

BONUS CODE: NA

RECOMMENDED BONUSES
Value to Player for:
$9.37
Bonus Value
low roller
mid
mid roller
mid
high roller
high
superhigh roller
high

Payout Speed: 2+ weeks

 - 0 / 10

Using Neteller our reviewer reports withdrawals taking longer than 2 weeks.

Minimum withdrawal - None. Withdrawals smaller than $350 via wire transfer will incur a $45 fee.

Maximum withdrawal – $2000/week

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, UKash, UseMyCash, iDeal, EcoCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 3 / 10

Slots Capital use Rival software for their download casino. Check out our Rival Software Review.

Game selections are as follows;

Download

Instant

Table Games – 12

Table Games – 8

Slots – 95

Slots – 100

Video Poker – 7

Video Poker – 7

Jackpot - 4

Jackpot - 4

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - 17 hours 7 minutes
  • June 2015 - No Response
  • November 2014 - 5 hours 54 minutes
  • June 2014 - 3 hours 16 minutes
  • December 2013 - 30 minutes
  • August 2013 - 16 minutes

Licensing

 - 2 / 10

SlotCapital hold the following gambling licenses :

  • Cyprus - The Cyprus gambling license is one of the less frequently used gambling licenses and is not used by any operator with a significant industry presence. Alongside this their operators accept player from the United States and they have no player complaint procedure that we could find. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Slots Capital does not accept players from the following countries: Afghanistan, American Samoa, Australia, Azerbaijan, Bangladesh, Belarus, Bhutan, Brazil, Canada, Cayman Islands, Colombia, Estonia, Guam, Indonesia, Iran, Iraq, Israel, Lebanon, Mexico, Moldova, Netherlands Antilles, Pakistan, Philippines, Puerto Rico, Syria, Tajikistan, Turkmenistan, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States, Uzbekistan.

Contact

Contact Information;

Email : [email protected]
[email protected]
[email protected]
Fax : US: +1-866-681-8570
International: +44 800 471 5027
Netherlands: +31-(0)84-8387355

Slots RTP

Slots Capital casino does publish the house edge (RTP) information for all of their slots games. This can be found in the game help files.

Comp Points

The Slots Capital comp point program offers at least 1 comp point for every $1 wagered (the number earned for each specific game is not detailed) and you can redeem your points at a rate of 1000 comp points to $1.

At the lowest accrual rate this is as good as the standard Playtech comp point program.

Closing Thoughts

Where an operator invents a bonus contract to apply to a very large win when the player had no reasonable possibility of being aware of the rules. In our opinion this is nothing short of free rolling a player where the operator would have kept the money had the player lost, but when they hit a big win refuses to pay.

Not for you?

Check out the very best!
Deposit Guarantee Casinos

Not for you?

Check out the very best!
Deposit Guarantee Casinos