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4.75

Slots Capital Status: Not Recommended

Ownership:
Deckmedia N.V.

Slots Capital Casino

Overview

Review last updated – July 2017

Part of the Deck Media group, Slots Capital are Accredited at CasinoMeister, however this group have failed to respond to several complaints at other sites.

Trustworthiness

 - 3 / 10

Some venues in the Deck Media group hold Accredited status with CasinoMeister while others do not due to the use of different software platforms. Despite this Accreditation at CasinoMeister, the Deck Media venues have at various times failed to respond to complaints posted at Ask Gamblers and in one very concerning instances appear to have enforced a spirit of the bonus term to deny payment on a substantial win.

There are certainly mixed signals when it comes to this group, but when looking at groups that will accept US players this group has a substantially lower volume of unresolved complaints than most. Our current experience of mediation with this group was fairly positive.

In the first half of 2015 Slotocash sent a payment to a US card provider that resulted in the player's card getting locked. The player was then left with a locked card and no funds as the casino declined to provide any assistance in resolving the matter.

In the first half of 2015 ~Black Diamond casino appear to have confiscated winnings from a player based on unethically vague terms and conditions.

For references see Deck Media Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to Slots Capital casino's terms and conditions here.

Bonuses

 - 6 / 10
277% up to $2770
Max Bonus 2770
Min Deposit 20
Max Bet 10
Type Sticky
Wagering 30xb
BONUS CODE: NA CLAIM BONUS
Value to Player for:
$9.37
Bonus Value
low roller
low
mid roller
mid
high roller
high
superhigh roller
high

Payout Speed: 2+ weeks

 - 0 / 10

Using Neteller our reviewer reports withdrawals taking longer than 2 weeks.

Minimum withdrawal - None. Withdrawals smaller than $350 via wire transfer will incur a $45 fee.

Maximum withdrawal – $2000/week

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, UKash, UseMyCash, iDeal, EcoCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 3 / 10

Slots Capital use Rival software for their download casino. Check out our Rival Software Review.

Game selections are as follows;

Download

Instant

Table Games – 12

Table Games – 8

Slots – 95

Slots – 100

Video Poker – 7

Video Poker – 7

Jackpot - 4

Jackpot - 4

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - 17 hours 7 minutes
  • June 2015 - No Response
  • November 2014 - 5 hours 54 minutes
  • June 2014 - 3 hours 16 minutes
  • December 2013 - 30 minutes
  • August 2013 - 16 minutes

Licensing

 - 2 / 10

SlotCapital hold the following gambling licenses :

  • Cyprus - The Cyprus gambling license is one of the less frequently used gambling licenses and is not used by any operator with a significant industry presence. Alongside this their operators accept player from the United States and they have no player complaint procedure that we could find. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Slots Capital - Afghanistan, Azerbaijan, Bangladesh, Bhutan, Canada, Cayman Islands, Colombia, Estonia, Finland, Guam, Indonesia, Iran, Iraq, Israel, Kazakhstan, Kyrgyzstan, Lebanon, Mexico, Moldova, Netherlands Antilles, Pakistan, Philippines, Puerto Rico, Singapore, Syria, Tajikistan, Turkmenistan, United Kingdom, Uzbekistan, Virgin Islands (U.S.), Washington (U.S.), Kentucky (U.S.), Maryland (U.S.)

Contact Information;

Email : support@slotscapital.lv
vip@slotscapital.lv
support@slotscapital.lv
Fax : US: +1-866-681-8570
International: +44 800 471 5027
Netherlands: +31-(0)84-8387355

Affiliate Program - DeckMedia Affiliates.

Restricted Countries

Slots Capital does not accept players from the following countries: Afghanistan, American Samoa, Azerbaijan, Bangladesh, Bhutan, Canada, Cayman Islands, Colombia, Estonia, Finland, Guam, Indonesia, Iran, Iraq, Israel, Kazakhstan, Kyrgyzstan, Lebanon, Mexico, Moldova, EU, Pakistan, Philippines, Puerto Rico, Singapore, Syria, Tajikistan, Turkmenistan, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States, Uzbekistan.

Slots RTP

Slots Capital casino does publish the house edge (RTP) information for all of their slots games. This can be found in the game help files.

Comp Points

The Slots Capital comp point program offers at least 1 comp point for every $1 wagered (the number earned for each specific game is not detailed) and you can redeem your points at a rate of 1000 comp points to $1.

At the lowest accrual rate this is as good as the standard Playtech comp point program.

Closing Thoughts

Slots Capital have a reputation that in many ways seems to contradict itself. CasinoMeister feels it safe to recommend a few venues managed by this group, but not all. Elsewhere they show a mixture of prompt engagement with player complaint and complete disengagement.

Not for you?

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Not for you?

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Promotional Terms & Conditions

277% up to $2770
Max Bonus 2770
Min Deposit 20
Max Bet 10
Type Sticky
Wagering 30xb

This promotion is only available to new players and only once they've made their first deposit.

The Slots Capital Welcome bonus currently consists of a bonus of 277% up to $2770.

The minimum deposit that will trigger the bonus is $20.

This bonus has a wagering requirement of 30xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is $10 on any single round of play.

There is no maximum win on the deposit bonus.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Game Weightings:

  • Roulette, Craps, Baccarat, Video Pokers and any type of Black Jack

 

 

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