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1.25

Slots Plus Status: Blacklisted

Affiliate Program:
MainStreet Affiliates

Slots Plus Casino

Overview

Review last updated – June 2018

Part of the MainStreet group, Slots Plus are a RealTime Gaming casino with a solid reputation.

Trustworthiness

 - 0 / 10

Slots Plus are part of the Mainstreet Group of casinos. This group has engaged in what we consider to be rogue enforcement of dormancy terms. A complaint we managed in the first half of 2018 highlighted a situation where a player won $18k, it took the operator 6 months to pay out $12k and then the operator voided the remaining $6k because the player had not played in the preceding 6 months. This is problematic in two ways: i) what incentive does the player have to engage in further play, with the objective being to win more money, when the operator has taken so long to pay out the money they've already won? and ii) this policy creates an active incentive for the operator to slow pay any player who has won a significant amount of money, knowing that if they player fails to play further they will get to void any funds they have not yet paid out after 6 months. The operator refused to address this issue and as such has been moved to Blacklist status.

During our November 2015 review several complaints came to light that did not receive a response from this group of operators. They seem to primarily involve significant payment delays.

For references see Mainstreet Group Player Issues

The Main Street group of casinos has a long positive history and we could find no unresolved valid complaints at any of the major dispute mediation portals.

During our November 2016 re-review we found a significant number of complaints related to payment delays where the operator refused to enter a discourse with players regarding the situation. This has resulted in them being moved to Not Recommended status until these issues have been resolved.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 1 / 10
400% up to $10000
Max Bonus 10000
Min Deposit 20
Max Bet NA
Type Sticky
Wagering 50x(d+b)

The Slots Plus Welcome bonus currently consists of a bonus of 400% up to $10000.

The minimum deposit that will trigger the bonus is $20.

This bonus has a wagering requirement of 50x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term.

There is no maximum win on either the deposit bonus or the complimentary spins.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Game Restrictions:

  • CRAPS, CARIBBEAN HOLD'EM, TRI CARD POKER, THREE CARD RUMMY, "21" GAMES, PONTOON, BACCARAT, ROULETTE or SIC BO

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
-$7.59
Bonus Value
low roller
low
mid roller
low
high roller
high
superhigh roller
low

Payout Speed: 2+ weeks

 - 0 / 10

Our reviewer report withdrawals taking over 2 weeks.

Minimum Withdrawal - $10

Maximum Withdrawal - $5000/week

Banking options available - Credit/Debit cards, Neteller, ClickandBuy, InstaDebit

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 6 / 10

Slots Plus casino use RealTime Gaming software for both their download and instant casino. Check out our RealTime Gaming Software Review.

Download

Instant

Table Games – 18

Table Games – 17

Slots – 97

Slots – 29

Video Poker – 18

Video Poker – 28

Jackpots - 10

Jackpots - 0

Customer Service

 - 0 / 10

Email Testing Record

  • December 2016 - No reply
  • June 2015 - 14 hours 14 minutes
  • November 2014 - 16 hours 31 minutes
  • June 2014 - No Response
  • December 2013 - 4 minutes
  • August 2013 - No Response

Licensing

 - 2 / 10

SlotsPlus hold the following gambling licenses :

  • Costa Rica - SlotsPlus are licensed by the Costa Rican government. This license does not offer the player any protection as there is no body dealing with player complaints. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Slots Plus does not accept players from the following countries: American Samoa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Contact


Email : support@slotsplus.eu
Phone : 1-888 673-2523

Slots RTP

No RTG casino that we are aware of publishes their slots house edge (RTP) information.

Comp Points

The Slots Plus comp point program offers 1 comp point for every $10 wagered on any game and every 100 comp points can be redeemed for $1. This is in line with the Playtech standard comp point program and above average for the industry.

Closing Thoughts

Where an operator actively creates incentive for themselves to stall paying players and they voids funds on this basis, that's flatly rogue activity and not something we'll support in any way, shape or form.

Associated By Company

There are no associated casinos to display.

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Promotional Terms & Conditions

400% up to $10000
Max Bonus 10000
Min Deposit 20
Max Bet NA
Type Sticky
Wagering 50x(d+b)

This promotion is only available to new players and only once they've made their first deposit.

The Slots Plus Welcome bonus currently consists of a bonus of 400% up to $10000.

The minimum deposit that will trigger the bonus is $20.

This bonus has a wagering requirement of 50x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term.

There is no maximum win on either the deposit bonus or the complimentary spins.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Game Restrictions:

  • CRAPS, CARIBBEAN HOLD'EM, TRI CARD POKER, THREE CARD RUMMY, "21" GAMES, PONTOON, BACCARAT, ROULETTE or SIC BO

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

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