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4.65

Slotser Status: Closed

Slotser Casino

Overview

Review last updated: November 2016.

Slotser Casino are a relatively new brand on the market and they are owned and operated by Ever Adventure Ltd. Currently they hold a license with the UKGC.  They provide a very limited range of slots games from Eyecon, Aristocrat and Ever Adventure. Their web design is bold and bright making heavy use of primary colours and instituting a cartoon feel with a meerkat mascot featuring frequently.  It is appealing and fun.  They currently have no complaints logged at any of the major gambling portals. Slotser are owned by the William Hill casino group.

Trustworthiness

 - 2 / 10

Slotser Casino have no outstanding issues at any of the major casino complaint portals.

(-2)Slotser include a dormancy and inactivity clause that we find to be opaque and of a predatory nature and as such have been listed as Not Recommended. The casino does not make clear the difference between inactive and dormant and they institute a charge for dormancy which is 50% of the account balance each month. A small maintenance charge of around £5 a month is acceptable but dormancy should not be used as an excuse for seizure of funds.

(-1)Due to their web design it is impossible for us to monitor changes to the Terms and Conditions or Bonus Terms and Conditions at Slotser Casino.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to William Hill casino's terms and conditions here.

Bonuses

 - 9 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus:

300% up to £200.

Cashable - this bonus can be withdrawn once wagering is complete.

Wagering Requirements:

  • Slots - 35xbonus

Adjustments to ratings:

  • (+1)Bonus on subsequent deposit - 100% up to £100.

Game Weightings (already account for in Wagering Requirements)

  • Slots 100%


Notes



Payout Speed: 5 days

 - 5 / 10

Slotser Casino state on their website that withdrawals can take 5-10 working days.

Maximum Withdrawal - £1000 per day; £2000 per month.

Minimum Withdrawal - £25.

Banking options available - Credit/Debit cards, Neteller and Skrill (Moneybookers).

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 2 / 10

Slotser Casino use: Microgaming, Eyecon, Aristocrat and Ever Adventure Ltd software for their instant play casino.

Game selections are as follows:

Instant

Slots – 22

Customer Service

 - 10 / 10

Email Testing Record

  • October 2015 - 29 minutes.

Licensing

 - 8 / 10

Slotser Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Slotser currently use IBAS. You can find further information regarding this regulator's complaint policies here.

The following countries are disallowed from playing at Slotser Casino: Belgium, Cayman Islands, Denmark, France and its territories, Iran, Iraq, Israel, Italy, Japan, North Korea, Poland, Portugal, Russia, Saudi Arabia, Turkey, United States and its territories.

Contact Information:

Email : support@slotser.com
Customer Support : available 09.00-19.00 GMT Mon-Fri hours on casino website.
Telephone : +44 208 123 4075
Address : Ever Adventure IOM Ltd.
Clinch's House
Isle of Man
IM99 1RZ

Restricted Countries

Slotser does not accept players from the following countries: Belgium, Cayman Islands, Denmark, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Iran, Iraq, Israel, Italy, Japan, North Korea, Poland, Portugal, Russia, Saudi Arabia, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

Slotser Casino do not give the RTPs for the slots games.

Comp Points

Slotser Casino do not appear to offer a comp points system for all players.

Closing Thoughts

Slotser Casino are Not Recommended at ThePogg as a result of their dormancy clause which we perceive to be predatory in nature.The term allows the casino to seize 50% of account funds each month if there is no activity on a player's account for 3 months. There is also an inactivity clause which contradicts this - it states that after 180 days any account balance will be remitted to the player. This is confusing and lacks transparency. Dormancy clauses should be used to allow the casino to charge a small maintenance fee for the upkeep of an inactive account, not to justify seizures of full balances. Exceptions to this would be where the balance seized would be transferred to the regulator for holding, or donated to a charitable institution after a period of a year, and only after reasonable efforts have been made to alert the account owner of the potential seizure. Players should be aware that the website design of Slotser Casino is such that we cannot monitor changes made to the Terms and Conditions and Bonus Terms and Conditions. This casino only offers slots games - you will not find table games or video poker games here.

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