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Spin&Win Review

Recommended:

Spin and Win is Recommended and as such is one of the top rated operators on ThePOGG.com.

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Rating

7.1
Accepts players from United States
Responds to complaints
Submit a Complaint

Overview

Review last updated – October 2016.

Spin and Win was established in 2011 and is owned and operated by DAUB Alderney Ltd Рthey are sister operator to: Magical Vegas Casino, Kitty Bingo and Lucky Pants Bingo. Spin and Win Casino is licensed by the Alderney Gambling Control Commission and by the UKGC. They provide a range of games from Microgaming, Net Entertainment, Wagerworks (IGT) and WMS Gaming . Their site features a white, turquoise and orange colour scheme Рand the background is a mountain top set against a violet and blue sky Рa fantasy mountain-scape. They currently have no complaints logged at any of the major gambling portals.

Trustworthiness - 8/10

Only one of the 6 reviewers who work for this site regularly holds an account with Spin and Win and their experience was positive. At the current time Spin and Win have a very good reputation within the industry and no complaints at any of the major player information resources.

Spin and Win casino previously ran promotional emails that made location of the relevant terms and conditions (that differ from general terms and conditions) difficult to locate. This issue has subsequently been resolved and presuming no further issues the Spin and Win Trustworthiness rating will increase by one point every 6 months to a maximum of 8.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to Spin and Win casino's terms and conditions here.

Payout Speed - 5/10

Using Neteller our reviewer reports their withdrawal taking 5 days.

Banking Options Available: Credit/Debit cards and Neteller, Paypal

Maximum Withdrawal: £1000 per day; £2000 per week; £3000 per month.

Minimum Withdrawal - £10.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service - 10/10

Our review reports positive experiences with Spin and Win customer services.

Email Testing Record

  • June 2016 - 3 hours 9 minutes
  • June 2015 - 34 minutes
  • November 2014 - 1 hour 40 minutes
  • June 2014 - 45 minutes
  • December 2013 - 2 hours 13 minutes
  • June 2013 - 2 hours 48 minutes
  • January 2013 - 1st email - 2 hours 31 minutes

Bonuses - 3/10

100% up to £500
Max Bonus 500
Min Deposit 20
Max Bet 5/0.50
Type Cashable
Wagering 30x(d+b)
100 free spins on Starburst
# of Spins 100
Spin Value 0.10
Max Bet 5/0.50
Max Win 10x5
Wagering 25xw
Deposit Method Restrictions: Neteller

Software - 5/10

Spin and Win Casino use a combination of Microgaming, Net Entertainment, Daub Gaming, Bally Technologies, PlayNGo, EyeCon and WagerWorks for their slots games. Check out our Microgaming Software Review.

Game selection is as follows:

Instant

Table Games ‚Äď 23

Slots ‚Äď 222

Video Poker ‚Äď 15

Jackpot ‚Äď 14

Live ‚Äď 9

Slot House Edge - 10/10

Spin and Win Casino publish the RTPS of all their slots games.

Comp Points - 0/10

Spin and Win Casino do not offer a comp point program.

Licencing - 10/10

SpinandWin hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. SpinAndWin currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.
  • Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Spin and Win Casino - Afghanistan, Albania, American Samoa, Angola, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Belarus, Belgium, Bosnia, Bulgaria, Cambodia, Canada, China, Cook Islands, Colombia, Croatia, Cuba, Cyprus, Denmark, Ecuador, Estonia, Finland, France, Georgia, Germany, Ghana, Guinea, Guinea-Bissau, Greece, Guam, Guyana, Herzegovina, Hungary, India, Indonesia, Iran Islamic Republic of, Iraq, Iraq- Saudi Arabia Neutral Zone, Israel, Italy, Japan, Jordan, Korea Democratic People’s Republic Of, Korea Republic Of, Kosovo, Kuwait, Kyrgyzstan, Lao People’s Democratic Republic, Latvia, Lebanon, Libya, Libya Arab Jamahiriya, Lithuania, Macau, Malaysia, Mauritius, Mauritania, Moldova, Morocco, Myanmar/Burma, Nauru, Namibia, Nicaragua, Nigeria, Niue, Norway, Oman Pakistan, Panama, Papa New Guinea, Portugal, Puerto, Rico, Romania, Qatar, Russian Federation, Rwanda, Saudi Arabia, Serbia and Montenegro, Sierra Leone, Singapore, Slovakia, Somalia, South Africa, Spain, Sudan, Switzerland, Syrian Arab Republic, Taiwan, Thailand, Tunisia, Turkey, Uganda, Ukraine, United States, Uzbekistan, Virgin Islands, Yemen, Zimbabwe

Contact Details;

Email : support@spinandwin.com
Phone :0808 23 86 061 (Toll Free) UK
0203 10 05 140 (Landline)UK
Affiliate Program - Lucky Jar.

Closing Thoughts

Spin and Win Casino do not offer bonuses to players that deposit via Neteller so bear this in mind if you use this as your primary payment method. Similarly the maximum win limit allowed when playing with a bonus at this venue is fairly low at £500. Be sure to check excluded games before playing with a bonus as changes have recently been made to the restricted games listed by this operator

Associated Casinos

Related Complaints

 *Terms and Conditions apply, see operator's website