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blacklisted casino thepogg

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– Fast withdrawals.

– Operator subject to strong regulatory requirement.

– Non-cooperative with the management of player complaints.

– Email support takes longer than average to respond.

– Low value registration incentives.


Spin Empire Casino Review

Review last updated - July 2017.

OVERVIEW | 3.58/10


Spin Empire Casino is licensed by the Malta Gaming Authority and Curacao eGaming they run on the Everymatrix platform. They provide a fairly limited range of games from Microgaming, NetEntertainment, NYXGaming, Betsoft and PlayNGo. Their site features an old world feel - it features vintage elements and a parchment style background - they have clearly spent on their design quality.

TRUSTWORTHINESS | 2/10


Due to their Not Recommended status we did not feel comfortable asking a reviewer to play with SpinEmpire.

SpinEmpire appear to be owned by the same group as Slotobank casino. Slotobank have significant and persistent player issues that have been poorly handled.

Both SpinEmpire and Slotobank were stripped of their right to use the EveryMatrix licenses they previously ran on after an internal investigation into their activities by EveryMatrix. Their Maltese and Curacao licenses have since been reinstated.

Spin Empire Casino run on the EveryMatrix platform. EveryMatrix manage complaints for their clients and have been unwilling to discuss complaints with this service.

For references see Slotobank Player Issues

BONUSES | 1 / 10


Spin Empire Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 24 hours | 10 / 10


Spin Empire Casino state on their website that it takes 24 hours for withdrawals - bank transfers take 3-4 working days..

Maximum Withdrawal - €10,000

Minimum Withdrawal - None given.

Banking options available - Credit/Debit cards, Neteller, QiWi, Skrill (Moneybookers), Webmoney, and bank transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 4 / 10


Spin Empire Casino use Microgaming software for their instant play casino games and they also offer a selection of Net Entertainment, NYXGaming, Betsoft and Play 'n' Go games. Check out our Microgaming Software Review.

Game selections are as follows:

Instant

Table Games – 30

Slots – 44

Jackpot – 21

Live – 0

Video Poker – 28

Customer Service | 0 / 10


Email Testing Record

  • December 2016 - No reply
  • September 2015 - 8 hours 1 minute.

Licensing | 8 / 10


SpinEmpire hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - SpinEmpire casino are licensed by eMoore, the Curacao eGaming Master License holder that is responsive and cooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with SpinEmpire Casino: United Kingdom, USA and its Territories

Contact Information:

Email : [email protected]
Address : Everymatrix Ltd
Suite 10
Level 4
Portomaso Business Tower
Vjal Portomaso
St. Julians
STJ 4011
Malta
Address : Everymatrix Ltd
Dr. Hugenholtzweg Z/N
Curacao
Live Chat : 24/7 live chat support on the casino website.
Affiliate Program - SpinEmpire Affiliates

Restricted Countries


Players from United States NOT accepted.

Spin Empire does not accept players from the following countries: Afghanistan, Asia, Ethiopia, France, Hong Kong, Iran, Iraq, Israel, Jordan, Kuwait, Nigeria, Spain, Syrian Arab Republic, Turkey, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Yemen.

Contact


Slots RTP


Spin Empire give the RTPs for their Microgaming slots games but our reviewer only found 3 of these on their site.

Comp Points


Spin Empire Casino do offer a comp points system but it is worth significantly less to players than the Playtech system we use as or gauge for 7/10.

Points are accrued at a rate of 1 point for every €100 wagered.

Points are redeemed at a rate of 100 points to €1.

Closing Thoughts


Spin Empire are effectively let down by their white label provider. While complaints levels against this group are relatively low, when complaints do come in that require EveryMatrix input we get a dead line with nothing coming back. As such we can't recommend any operator running on this platform.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

Spin Empire
Resolved

Spin Empire - Untrustworthy and didn’t make payment

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