OVERALL VERDICT
4.74/10

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OVERALL VERDICT

4.74/10

PAYOUT SPEED

8/10

Customer Service

10/10

Bonuses

4/10

Software

6/10

Licensing

0/10

AFFILIATE PROGRAM

SpringBok Affiliate

This casino is not recommended!

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

Why not try these great operators instead?

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– Fast response to email support request.

–

– Withdrawals take over 24 hours.

– Unlicensed – AVOID, AVOID, AVOID!

– Low value registration incentives.

SpringBok Casino Review

Name: SpringBok Casino Review
Item: SpringBok
Rating: 4.74
Author: ThePOGG

Review last updated - May 2018

OVERVIEW | 4.74/10

SpringBok casino are associated with the Jackpot Capital group. The Jackpot Capital group are all Accredited at CasinoMeister and have a strong reputation within the industry

TRUSTWORTHINESS | 3/10

Springbok casino have refused to pay a player complaining to this service due to claiming multiple No Deposit Bonuses in a row without a deposit. When it was demonstrated that this was fundamentally untrue and there was a deposit at an appropriate point, Springbok elected to simply close the player's account without honouring any cashout.

Springbok carry terms restricting the maximum withdrawal per week but do not exclude Progressive Jackpots.

For references see Springbok Player Issues

Due to the changes details in this post - https://thepogg.com/forum/showthread.php?1616-Jackpot-Capital&p=3205&viewfull=1#post3205 - we believe that the Jackpot Capital group is related to the Deck Media group.

BONUSES | 4 / 10

100% up to R1500
Max Bonus	1500
Min Deposit	20
Max Bet	100
Type	Cashable
Wagering	30x(d+b)

Deposit Method Restrictions:

Country/Regional Restrictions:

Full SpringBok bonus review

Terms and Conditions

The Springbok Welcome bonus currently consists of a bonus of 100% up to R1500. For rating purposes we will consider R15 = £1.

The minimum deposit that will trigger the bonus is R20.

This bonus has a wagering requirement of 30x(deposit+bonus) for the deposit bonus.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is R100 on any single round of play.

There is no maximum win on the deposit bonus.

The bonus is cashable.

Game Restrictions:

You can only play the following games with this bonus - 7 Stud Poker, Bingo games, European Slot Poker, Keno, Pai Gow Poker, Scratch Cards and all Slots

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

BONUS: 100% up to R1500

T&CS APPLY

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Value to Player for:

$1.86

Bonus Value

low roller

mid

mid roller

mid

high roller

mid

superhigh roller

n/a

Payout Speed: 72h | 8 / 10

SpringBok casino list the withdrawal time for Neteller as 48-72h. We have not tested this.

Minimum Withdrawal - R500

Maximum Withdrawal - R25000/week

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, EcoCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 6 / 10

SpringBok casino use RealTime Gaming software for both their download and instant casino. Check out our RealTime Gaming Software Review.

Download	Instant
Table Games – 18	Table Games – 17
Slots – 97	Slots – 29
Video Poker – 18	Video Poker – 28
Jackpots - 10	Jackpots - 0

Customer Service | 10 / 10

Our reviewers report positive experiences with Jackpot Capital customer services.

Email Testing Record

December 2016 - 22 hours 45 minutes
June 2015 - 2 Hours 32 minutes
November 2014 - 8 hours 7 minutes
June 2014 - No Response
December 2013 - No Response
August 2013 - 20 minutes

Licensing | 0 / 10

SpringBok casino do not list any licensing authority.

The following countries are restricted from participation with SpringBok Casino - United Kingdom

Contact Details;

Email :	[email protected]
Phone :	South African toll free line: 0800983080
	Regular number: 1 678 349 0095

Affiliate Program - Springbok Affiliates.

Restricted Countries

Players from United States NOT accepted.

SpringBok does not accept players from the following countries: American Samoa, Oceania, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Slots RTP

No RTG casino that we are aware of publishes their slots house edge (RTP) information.

Comp Points

The SpringBok comp point program offers 1 comp point for every R10 wagered on any game and every 100 comp points can be redeemed for R1. This is in line with the Playtech standard comp point program and above average for the industry.

Closing Thoughts

The apparent lack of licensing is certainly a worrying factor, but Springbok's failure to pay a player, without a breach of terms seemingly simply because they didn't like the player, isn't acceptable practice.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

Black Diamond