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6.00

Stan James Status: Does not accept players from United States

Ownership:
SJU Limited
Affiliate Program:
StanJames Affiliates

Stan James Casino

Overview

Review last updated – April 2018

Another UK bookmaker, Stan James’ primary focus is online sports betting, however their casino is well managed and their customer service is top notch making them well worth consideration if you are looking for a new venue to play.

Trustworthiness

 - 8 / 10

5 out of 6 of the reviewers who work for the site on a regular bases have held accounts with Stan James for several years and all report that all transactions have been dealt with in a fast and professional manner. Alongside this, Stan James has a very positive reputation within the industry.

Stan James are part of the Kindred group including properties like Unibet.

For references see Stan James Group Player Issues

Due to the design of their website, we are unable to monitor the terms and conditions at Stan James casino.

Payout Speed: 24h

 - 10 / 10

Using Neteller all of our reviewers report withdrawal being paid within 24 hours.

Banking options available - Credit/Debit cards, Neteller, Moneybookers, PaySafeCard, Bank Transfers and Cheques

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

Stan James use Net Entertainment software for their instant play casino. Net Entertainment are one of the better instant play casino softwares on the market at the moment and have been producing some of the most interesting and innovative slots games available in the last year. Check out our Net Entertainment Software Review.

Game selections are as follows;

Instant

Table Games – 25

Slots – 155

Video Poker – 8

Jackpots - 12

Customer Service

 - 0 / 10

All our reviewers report very positive experiences with Stan James customer services.

Email Testing Record

  • November 2016 - No Answer
  • June 2015 - 7 minutes
  • November 2014 - 23 minutes
  • June 2014 - 9 minutes
  • December 2013 - 13 minutes
  • June 2013 - 11 minutes
  • January 2013 - 1st email - 20 minutes

Licensing

 - 8 / 10

StanJames hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. StanJames currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Stan James does not accept players from the following countries: Australia, South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Contact Details;

Email : service@stanjames.com
Phone : UK 0800 211 222 (free)
UK 08000 35 11 36 (free)
Greece +800 441 41122
International +800 1124 1124
International +350 200 44 002
Address : Stan James
The Square
Marina Bay
Gibraltar

Slots RTP

Stan James list the house edge information (RTP) for all of their Net Entertainment slots which comprise a little less than a third of their slots catalogue. They do not publish this information for any other slots games.

Comp Points

Stan James no longer offer any form of comp point program.

Closing Thoughts

A very reputable and safe venue to play with, Stan James have a long history as one of the top bookmakers in the UK and as such plenty of experience to draw on within the gambling market. Their bonuses and rewards programs could certainly do with some beefing up.

Other Associations

There are no associated casinos to display.

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