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6.45

StarSpins Status: Not Recommended

StarSpins Casino

Overview

Review last updated – July 2017

StarSpins are the latest casino from the group that operates Virgin and Caesar’s casino.

Trustworthiness

 - 3 / 10

All six of the reviewers who work regularly for this site have held accounts with Virgin Casino for many years. The few issues that have ever arisen have been dealt with in a very swift and friendly fashion.

The Gamesys group have repeatedly been non-cooperative with complaints posted at this and other major dispute mediation portals.

For references see GameSys Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 10 / 10
200% up to £200
Max Bonus 200
Min Deposit 10
Max Bet NA
Type Cashable
Wagering 40xb
BONUS CODE: NA CLAIM BONUS
Value to Player for:
£23.34
Bonus Value
low roller
high
mid roller
high
high roller
high
superhigh roller
high

Payout Speed: 24h

 - 10 / 10

Using Neteller all of our reviewers report withdrawal normally paid in approximately 12 hours but at most 24 hours.

Banking Options Available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Paypal and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 4 / 10

StarSpin casino use WagerWorks software for their slots only instant play casino.

Game selections are as follows;

Instant

Slots – 62

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - 5 hours 3 minutes
  • June 2015 - 20 minutes
  • November 2014 - 2 hours 27 minutes
  • September 2014 - 2 hours 38 minutes

Licensing

 - 8 / 10

StarSpins hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Starspins currently use eCogra. You can find further information regarding this regulator's complaint policies here.
  • Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with StarSpins – United States, United States minor outlying islands

Contact Information;

Affiliate Program - Gamesys Affiliates.

Restricted Countries

StarSpins does not accept players from the following countries: U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

StarSpins publish the range of possible slots house edge figures for each of their games, but not the exact figures.

Comp Points

StarSpins casino do not appear to offer any form of comp point program.

Closing Thoughts

Until this group start responding to emails we wouldn't advise players engage with them.

Not for you?

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Not for you?

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Promotional Terms & Conditions

200% up to £200
Max Bonus 200
Min Deposit 10
Max Bet NA
Type Cashable
Wagering 40xb

This promotion is only available to new players and only once they've made their first deposit.

The StarSpins Welcome bonus currently consists of a bonus of 200% up to £200.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 40xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term.

There is no maximum win on the deposit bonus.

The bonus is cashable.

 

 

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