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2.60

StarWin Status: Closed

StarWin Casino

Overview

Review last updated – November 2016

StarWin casino are a Betsoft casino licensed in Curacao.

Trustworthiness

 - 1 / 10

Due to their Not Recommended status we did not feel comfortable asking one of our reviewers to test StarWin.

StarWin have been uncooperative when it's come to managing complaints posted at this site and as such we would recommend that player's find an alternative casino to play with.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Due to the design of the StarWin website we cannot monitor their terms and conditions.

Bonuses

 - 1 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to €100.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 40xbonus
  • Video Poker - 400xbonus

Adjustments to ratings;

  • Maximum Win Restriction (-2) - You are not allowed to win more than €2000 with the sign-up bonus.
  • Maximum Bet Restriction (-1) - You are not allowed to wager 10% or more of the bonus you receive on a single round of play.
  • Game Restrictions (-1) - You are only allowed to play Slots games, Keno, Scratch Cards and Video Poker while you have a bonus.

Game Weightings (already account for in Wagering Requirements)

  • Slots, Keno, Scratch Cards 100%
  • Video Poker 10%


Notes



Payout Speed: 48h

 - 9 / 10

Due to their lack of UKGC license, we have been unable to test StarWin's withdrawal time. The StarWin website states that Neteller withdrawals will be paid within 48 hours.

Minimum withdrawal – None listed.

Maximum withdrawal – None listed.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), UKash, PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 7 / 10

StarWin use Betsoft software for their instant play casinos. Check out our Betsoft Software Review.

Game selections are as follows;

Instant

Table Games – 50

Slots – 59

Video Poker – 33

Jackpot – 16

Customer Service

 - 0 / 10

Email Testing Record

  • December 2016 - No Response
  • June 2015 - No response
  • November 2014 - No Response

Licensing

 - 2 / 10

Starwin hold the following gambling licenses :

  • Curacao eGaming - Starwin are licensed by Cyberluck, the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with StarWin casino – United Kingdom

Contact Information;

Restricted Countries

StarWin does not accept players from the following countries: United States.

Slots RTP

StarWin do not publish the House Edge/Return to Player (RTP) information for any of their slots games.

Comp Points

Starwin casino do not appear to offer any form of comp point program.

Closing Thoughts

StarWin are just one more casino that won't talk about complaints and should be avoided.

Associated Casinos

There are no associated casinos to display.

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