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4.3

Staybet Status: Blacklisted

Staybet Casino

Overview

Review last updated – August 2017

Staybet casino are part of the Stay Gaming Group N.V. They are licensed in Curacao. They use Net Entertainment, NextGen Gaming and Microgaming softwares. Their site uses a blue and grey colour pallet.

Trustworthiness

 - 0 / 10

Staybet casino have been involved in the confiscation of a significant win from a player due to a maximum bet term violation while playing with a bonus. Ordinarily we would not view this as problematic, however in this case the single bet violation lost, causing detriment to the player, benefit to the casino and having no impact on the balance being confiscated. Where these terms are intended to prevent abusive behaviour, in this case there's no evidence to support a claim of abuse. The single bet violation was clearly a mistake and was used in an opportunistic fashion by the operator to avoid paying. We view this to be predatory behaviour.

Staybet have been involved in a further player complaint issue where they acknowledged that a player was due payment, claimed to have sent payment, then when the player failed to receive payment became non-responsive to our attempts to follow-up with them.

Staybet have been non-responsive to player complaints.

For references see Staybet Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 9 / 10
150% up to €200
Max Bonus 200
Min Deposit 20
Max Bet 5/0.5
Type Cashable
Wagering 40xb

The Staybet Welcome bonus currently consists of a bonus of 150% up to €200.

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 40xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €5/spin and €0.50/payline.

There is no maximum win on the deposit bonus.

The bonus is cashable.

Game Weightings:

  • Slots, Video slots, Scratch Cards, Sportsbook 100 %
  • Video Poker, 3 Card Poker, table games and other games 0%
  • Microgaming and NetEnt slot 70%
  • Table Games, Poker Games, Slot games with progressive jackpots, Mega Joker, Jackpot 6000, Video Poker, Champion of the Track, The Wish Master, Devil's Delight, Dead or Alive, Reel Steal, Blood Suckers, Steam Tower, Creatures from the Black Lagoon, 300 shields, Pearls of India, Eye of the kraken, Pimped, Royal Masquerade, Holiday Season, Jack and the Beanstalk and Castle Builder 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
€16.87
Bonus Value
low roller
high
mid roller
high
high roller
high
superhigh roller
high

Payout Speed: 5 days

 - 5 / 10

The Staybet website states that Neteller withdrawals will be paid within 1 business day of approval but fails to clarify how long approval will take. We will assume 5 days total.

Minimum Withdrawal - €10

Maximum Withdrawal - €1000/withdrawal and €10000/month.

If you make more than 1 withdrawal in a 7 day period you will be charged a fee of €5.

Banking options available - Visa, MasterCard, Moneybookers (Skrill), Neteller, EntroPay, PaySafeCard, UKash, Click2Pay

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

Staybet use Net Entertainment, NextGen Gaming and Amaya software with a very limited selection of games.

Game selections are as follows;

Instant

Table Games – 33

Slots – 798

Video Poker – 76

Customer Service

 - 9 / 10

Email Testing Record

  • July 2017 - 4 hours 7 minutes.

Licensing

 - 2 / 10

Staybet hold the following gambling licenses :

  • Curacao eGaming - Staybet Casino are licensed by Cyberluck, the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

The following countries are allowed to participation with Staybet Casino - South Africa, United Kingdom, United States

Contact Information;

Email : mailto:support@staybet.com

Affiliate Program - Staybet Partner.

Restricted Countries

Staybet does not accept players from the following countries: American Samoa, Guam, South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Contact

Slots RTP

Staybet Casino only publishes the House Edge/Return to Player (RTP) figures for their Net Entertainment slots games.

Comp Points

Staybet casino do not appear to run a comp point program.

Closing Thoughts

The actions that we've seen Staybet take are such that we would recommend that player's find an alternative casino to play with. Good casinos understand that they have terms for a reason, not simply to get them out of paying.

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Promotional Terms & Conditions

150% up to €200
Max Bonus 200
Min Deposit 20
Max Bet 5/0.5
Type Cashable
Wagering 40xb

This promotion is only available to new players and only once they've made their first deposit.

The Staybet Welcome bonus currently consists of a bonus of 150% up to €200.

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 40xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €5/spin and €0.50/payline.

There is no maximum win on the deposit bonus.

The bonus is cashable.

Game Weightings:

  • Slots, Video slots, Scratch Cards, Sportsbook 100 %
  • Video Poker, 3 Card Poker, table games and other games 0%
  • Microgaming and NetEnt slot 70%
  • Table Games, Poker Games, Slot games with progressive jackpots, Mega Joker, Jackpot 6000, Video Poker, Champion of the Track, The Wish Master, Devil's Delight, Dead or Alive, Reel Steal, Blood Suckers, Steam Tower, Creatures from the Black Lagoon, 300 shields, Pearls of India, Eye of the kraken, Pimped, Royal Masquerade, Holiday Season, Jack and the Beanstalk and Castle Builder 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

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