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1.75

Super Bet Palace Status: Closed

Super Bet Palace Casino

Overview

Review last updated – December 2013

As of 26/02/2014 Super Bet Palace appears to have closed.

Super Bet Palace are a Top Game casino who’ve failed to respond to a player complaint – not a good combination!

Trustworthiness

 - 3 / 10

Due to their Not Recommended status we did not feel comfortable asking a review to play with Super Bet Palace casino.

While Super Bet Palace have only one reported incident of non-engagement with dispute mediation, they use TopGame software. The vast majority of casinos using this software have very negative histories. As such Super Bet Palace will remain on our Not Recommended list until such time as we have evidence that they are prepared to discuss player issues.

Bonuses

 - 8 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

500% up to £2500.

Sticky - You will receive this bonus at the time of your deposit but can never withdraw the bonus. At the time of your first withdrawal the bonus will be removed from your account.

Wagering Requirements;

  • Slots - 40xbonus

Adjustments to ratings;

  • Bonuses on subsequent deposits (+2) - 250% up to $1250 on all deposits after the first
  • Maximum Withdrawal (-2) - You are not allowed to win more than 10x the deposit amount.

Game Weightings (already account for in Wagering Requirements)



Notes



Payout Speed: 2+ weeks

 - 0 / 10

Due to their Not Recommended status we have not tested the withdrawal times at Super Bet Palace. Super Bet Palace do not provide any details of their withdrawal times on their website and as they do accept US customers we will assume this to be 2+ weeks.

Minimum withdrawal - None listed

Maximum withdrawal - $5000/withdrawal

Banking options available - ?

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 2 / 10

Super Bet Palace use Top Game software for both their download and instant play casinos. Check out our Top Game Software Review.

Game selections are as follows;

Download

Table Games – 9

Slots – 59

Video Poker – 4

Jackpots - 3

Customer Service

 - 0 / 10

Email Testing Record

  • December 2013 - No Response
  • September 2013 - No Response

Licensing

 - 0 / 10

Super Bet Palace casino do not display any licensing information.

The following countries are allowed to participate with Super Bet Palace casino –

Contact Information;

Email : support@superbetpalace.com
Phone : 1-888-2161925
Fax : 1-888-2161925
1-888-2038179

Slots RTP

Super Bet Palace casino do not publish the house edge (RTP) information for any of their slots games.

Comp Points

Super Bet Palace do not appear to offer any form of comp point program.

Closing Thoughts

Super Bet Palace may not have ended up as Not Recommended if they used a different software platform, but Top Game casinos have a poor reputation anyway so failing to respond to player complaints is highly concerning.

Associated Casinos

There are no associated casinos to display.

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