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7.74

SuperCasino: Recommended

Recommended status
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Deposit guarantee / recommended casino

SuperCasino: Recommended

Recommended status icon

SuperCasino is Recommended.

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SuperCasino Casino

Players from United Kingdom are welcome at SuperCasino casino.

Overview

Review last updated - January 2021.

The sister casino to Jackpot 247, SuperCasino have a focus on live games and a quality casino product. They are licensed in Malta by the MGA and provide a selection of games by providers such as: IGT, Play 'N Go, Evolution, Red Tiger, Thunderkick, NYX Gaming, Yggdrasil, iSoftBet, Leander Games, Scientific, Microgaming and NetEntertainment. SuperCasino's website is based on a black, white and deep purple colour theme.

Trustworthiness

 -  8 / 10

SuperCasino are now part of the Betsson group. In early 2018 a representative from the Betsson group reached out to this service and with their help we have managed to review and resolve all historic complaint issues with this group. We now have a strong, positive, working relationship with this group that will allow us to assist players with complaint issues. As such we're very happy to welcome all the properties being run by this group to Recommended status.

For references see Betsson Group Player/Affiliate Issues

Bonuses

 -  7 / 10
Deposit Method Restrictions Deposit Method Restrictions:
Country/Regional Restrictions Country/Regional Restrictions:

BONUS CODE:

CLAIM BONUS
Value to Player for:
Bonus Value

Payout Speed: 5 days

 - 5 / 10

The SuperCasino site states that it will take up to 48 hours to approve withdrawal and a further 1-3 business days to process them.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, PaySafeCard, Trustly, PayPal, EcoPayz, EntroPay and Bank Transfer.

Maximum Withdrawal - None.

Minimum Withdrawal - £10.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 -  10 / 10

SuperCasino use Playtech software for their download casino. Check out our Playtech Software Review.

Game selections are as follows;

Download

Instant

Table Games – 38

Table Games – 30

Slots – 113

Slots – 107

Video Poker – 15

Video Poker – 15

Live - 6

Live - 3

Jackpot - 25

Jackpot - 23

Customer Service

 -  10 / 10

Email Testing Record

  • January 2021 - 33 minutes.
  • June 2020 - 13 minutes.
  • June 2015 - 56 minutes
  • November 2014 - 22 minutes
  • June 2014 - 20 minutes
  • December 2013 - 3 minutes

Licensing

 -  7 / 10

SuperCasino hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United Kingdom accepted.

SuperCasino does not accept players from the following countries: Malta, Portugal, Spain, Turkey, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Contact Details;

Email : [email protected]
Phone :0800 1984 777
0148 1200 915
Address : NetPlay TV Group Limited
PO Box 356
St Peter Port
Guernsey
GY1 3XQ

Slots RTP

SuperCasino casino publish the House Edge/RTP figures for all of their slots games.

Comp Points

The SuperCasino comp point program awards players with 1 comp point for every $10 wagered and for every 100 comp points you earn you can exchange them for $1. Redemption rates improve as you move up the VIP ladder.

Closing Thoughts

The Betsson group have a low volume of player complaints and the type of complaints that come through indicate that most players are unlikely to encounter problems. SuperCasino have a positive reputation in the online gambling industry because they place the needs of players at the forefront of their business. They are going from strength to strength in an industry that is exceedingly competitive.

Best Casinos: United Kingdom

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.