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8.35

SuperCasino: Recommended

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SuperCasino Casino

Players from United Kingdom are welcome at SuperCasino casino.

Overview

Review last updated – September 2019

The sister casino to Jackpot 247, SuperCasino have a focus on live games and a quality casino product.

Trustworthiness

 - 8 / 10

SuperCasino are now part of the Betsson group. In early 2018 a representative from the Betsson group reached out to this service and with their help we have managed to review and resolve all historic complaint issues with this group. We now have a strong, positive, working relationship with this group that will allow us to assist players with complaint issues. As such we're very happy to welcome all the properties being run by this group to Recommended status.

For references see Betsson Group Player/Affiliate Issues

Bonuses

 - 7 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to £200.

Cashable - Can be withdrawn once you've completed the wagering requirement.

Wagering Requirements;

  • Slots - 50xbonus
  • Blackjack - 1000xbonus
  • Roulette - 50xbonus
  • Baccarat - 1000xbonus
  • Video Poker - 1000xbonus
  • Table Poker - 1000xbonus

Adjustments to ratings;

  • Maximum Bet Restriction (-1) - You are not allowed to bet 20% or more of the bonus amount awarded on a single round of play.

Game Weightings (already account for in Wagering Requirements)

  • Roulette, Slots and Instant Win 100%
  • Blackjack, Casino Hold'em, Video poker, Baccarat, Craps and Sic Bo 5%
  • Football Rules, Funky Monkey, Crazy 7, Tropic Reels, Ocean Princess, Ugga Bugga, Goblin’s Cave, Triple Profits, Dr Lovemore, Captain’s Treasure, Desert Treasure, A Night Out, Lotto Madness, Silver Bullet, Bonus Bears, Wild Games, Magic Slots, Wings of Gold, Highway Kings, Hot Gems, Easter Surprise, Halloween Fortune, Video Roulette, Sunset Beach, Santa Surprise, Cops ‘n Bandits, Golden Tour, 3D Roulette 0% (Excluded)


Notes



Payout Speed: 5 days

 - 5 / 10

The Vernons Casino site states that it will take up to 48 hours to approve withdrawal and a further 1-3 business days to process them.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, PaySafeCard, Trustly, PayPal, EcoPayz, EntroPay and Bank Transfer.

Maximum Withdrawal - None.

Minimum Withdrawal - £10.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

SuperCasino use Playtech software for their download casino. Check out our Playtech Software Review.

Game selections are as follows;

Download

Instant

Table Games – 38

Table Games – 30

Slots – 113

Slots – 107

Video Poker – 15

Video Poker – 15

Live - 6

Live - 3

Jackpot - 25

Jackpot - 23

Customer Service

 - 10 / 10

Email Testing Record

  • June 2015 - 56 minutes
  • November 2014 - 22 minutes
  • June 2014 - 20 minutes
  • December 2013 - 3 minutes

Licensing

 - 10 / 10

SuperCasino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. SuperCasino currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.
  • Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United Kingdom accepted.

SuperCasino does not accept players from the following countries:Malta, Portugal, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Contact Details;

Email : [email protected]
Phone : 0800 1984 777
0148 1200 915
Address : NetPlay TV Group Limited
PO Box 356
St Peter Port
Guernsey
GY1 3XQ

Slots RTP

SuperCasino casino publish the House Edge/RTP figures for all of their slots games.

Comp Points

The SuperCasino comp point program awards players with 1 comp point for every $10 wagered and for every 100 comp points you earn you can exchange them for $1. Redemption rates improve as you move up the VIP ladder.

Closing Thoughts

The Betsson group have a low volume of player complaints and the type of complaints that come through indicate that most players are unlikely to encounter problems. SuperCasino have a positive reputation in the online gambling industry.

Best Casinos: United Kingdom