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6.2

SuperCasino Status: Not Recommended

SuperCasino Casino

Overview

Review last updated – July 2017

The sister casino to Jackpot 247, SuperCasino have a focus on live games and a quality casino product.

Trustworthiness

 - 3 / 10

Only one of the reviewers who work regularly for this site holds an account with Jackpot 247 casino - the sister property to SuperCasino. They report positive experiences with Jackpot 247 casino.

The Netplay group have recently been bought by the Betsson group. This group are non-responsive to complaints submitted to this service.

For references see Netplay Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to Vernons casino's terms and conditions here.

Bonuses

 - 7 / 10
100% up to £200
Max Bonus 200
Min Deposit 10
Max Bet 20%xb
Type Cashable
Wagering 25x(d+b)
Deposit Method Restrictions: Neteller, PaySafe Card, Skrill
BONUS CODE: NA CLAIM BONUS
Value to Player for:
£9.69
Bonus Value
low roller
mid
mid roller
mid
high roller
mid
superhigh roller
low

Payout Speed: 48h

 - 9 / 10

Our reviewer reports withdrawals taking 48 hours.

Minimum withdrawal - None listed

Maximum withdrawal - £5000/month.

Banking options available- Credit/Debit cards, Neteller, Skrill (Moneybookers), PayPal, UKash, EntroPay

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

SuperCasino use Playtech software for their download casino. Check out our Playtech Software Review.

Game selections are as follows;

Download

Instant

Table Games – 38

Table Games – 30

Slots – 113

Slots – 107

Video Poker – 15

Video Poker – 15

Live - 6

Live - 3

Jackpot - 25

Jackpot - 23

Customer Service

 - 0 / 10

Email Testing Record

  • December 2013 - Need to register to get support
  • June 2015 - 56 minutes
  • November 2014 - 22 minutes
  • June 2014 - 20 minutes
  • December 2013 - 3 minutes

Licensing

 - 10 / 10

SuperCasino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. SuperCasino currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.
  • Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

The following countries are allowed to register with SuperCasino - United States of America, Malta, Turkey, Portugal

Contact Details;

Email : support@supercasino.com
Phone : 0800 1984 777
0148 1200 915
Address : NetPlay TV Group Limited
PO Box 356
St Peter Port
Guernsey
GY1 3XQ

Affiliate Program - Netplay Affiliates.

Restricted Countries

SuperCasino does not accept players from the following countries: Malta, Portugal, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Slots RTP

SuperCasino casino publish the House Edge/RTP figures for all of their slots games.

Comp Points

The SuperCasino comp point program awards players with 1 comp point for every $10 wagered and for every 100 comp points you earn you can exchange them for $1. Redemption rates improve as you move up the VIP ladder.

Closing Thoughts

When a player wins a progressive jackpot, after some standard security checks, the operator is paid in full by the network provide. When an operator chooses not to pay a player immediately this is a business decision to try and encourage the player to lose some of the win back to them. This group carry one of the most aggressive and unacceptable examples of this practice and we'd advise players to look elsewhere because of this.

Not for you?

Check out the very best!
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Not for you?

Check out the very best!
Deposit Guarantee Casinos

Promotional Terms & Conditions

100% up to £200
Max Bonus 200
Min Deposit 10
Max Bet 20%xb
Type Cashable
Wagering 25x(d+b)

This promotion is only available to new players and only once they've made their first deposit.

The SuperCasino Welcome bonus currently consists of a bonus of 100% up to £200.

This bonus has a wagering requirement of 25x(deposit+bonus) for the deposit bonus.

The minimum deposit that will trigger the bonus is £10.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is 20% of the bonus received on any single round of play.

The maximum allowed win with this bonus is £5000.

The bonus is cashable.

Players depositing via Neteller, PaySafe Card or Skrill are not eligible to receive this bonus.

Game Weightings:

  • Blackjack, Arcade games (Heads or Tails, Dice Twister, etc), Video Poker games (Jacks or Better, Aces and Faces, etc), Baccarat, Casino Hold'em, 2 Ways Royal, Craps and Sic Bo 5%
  • The majority of slot games 100%
  • Roulette 100%*
  • Football Rules, Funky Monkey, Crazy 7, Tropic Reels, Ocean Princess, Ugga Bugga, Goblin’s Cave, Triple Profits, Dr Lovemore, Captain’s Treasure, Desert Treasure, A Night Out, Lotto Madness, Silver Bullet, Bonus Bears, Wild Games, Magic Slots, Wings of Gold, Highway Kings, Hot Gems, Easter Surprise, Halloween Fortune, Video Roulette, Sunset Beach, Santa Surprise, Cops ‘n Bandits, Golden Tour, 3D Roulette, Rocky/ Rocky Double, Mr Cashback, Three Musketeers, Football Carnival, Cat Queen, Esmeralda, Pink Panther, Big Bad Wolf 0%

*with the exception of any bets covering 19 numbers or more (for Mini Roulette covering 7 numbers or more) on the wheel in order to reduce the risk of the wager. Users who have used such wagering tactics in order to redeem their bonuses may have their bonuses, cash prizes and any subsequent winnings removed from their account.

 

 

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