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8.55

SuperLenny Status: Does not accept players from United States

SuperLenny Casino

Overview

Review last updated – May 2017

SuperLenny Casino are sister casino to Thrills and Kaboo Casinos and like them they run on the Everymatrix platform and are owned by Betit Operations Ltd – they are based in Malta.  SuperLenny Casino use software by Net Entertainment, NYX Interactive, Microgaming, Play ‘N Go, Ash and WMS.  Their website design is slick – the character of SuperLenny is fundamental to the design – he is an enigma – a tuxedo wearing figure with a stag’s head.  Something of a James Bond type – always ahead of the pack and always in the know.  The website is tonal in nature and fairly easy to navigate.

Trustworthiness

 - 8 / 10

Thrills casino have a low level of unresolved player issues and have been responsive in their communications with this site's Dispute Mediation service.

For references see Thrills Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to Super Lenny's terms and conditions here.

Bonuses

 - 5 / 10
100% up to £50
Max Bonus 50
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 30x(d+b)
50 complimentary spins on Starburst
# of Spins 50
Spin Value 0.10
Max Bet 5
Max Win NA
Wagering 5xd
Country/Regional Restrictions: Bosnia & Herzegovina, Bulgaria, Czech Republic, China, Croatia, Denmark, Estonia, France, Georgia, Greece, Hungary, India, Indonesia, Ireland, Italy, Latvia, Lithuania, Mauritius, Moldova, Pakistan, Poland, Romania, Russia, Slovakia, Slovenia, Portugal, Spain, Thailand, Turkey, Ukraine & USA
BONUS CODE: NA CLAIM BONUS
Value to Player for:
£5.08
Bonus Value
low roller
mid
mid roller
mid
high roller
mid
superhigh roller
n/a

Payout Speed: 24 hours.

 - 10 / 10

SuperLenny state that withdrawals are normally completed in 24 hours.

Maximum Withdrawal - None listed.

Minimum Withdrawal - €20.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Trustly, EuTeller, Sofort, iDeal, Paysafecard and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

SuperLenny use Net Entertainment software and add in slots games from , NYX Interactive, Microgaming, Play 'N Go, Playtech, Ash and WMS for their instant play casinos. Check out our Net Entertainment Software Review.

Game selections are as follows:

Instant

Table Games – 31

Slots – 525

Video Poker – 16

Live – 16

Jackpot – 17

Customer Service

 - 10 / 10

Email Testing Record

  • November 2016 - 2hours 19 minutes
  • October 2015 - 27 minutes.

Licensing

 - 10 / 10

SuperLenny hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. SuperLenny currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with SuperLenny Casino: Italy, Spain, France, Denmark, Guadeloupe, Martinique, China, Hong Kong, Malaysia, Romania, Ireland, Portugal, Bosnia & Hersegovina, Bulgaria, Czech Republic, Croatia, Denmark, Estonia, France, Georgia, Greece, Hungary, India, Indonesia, Latvia, Lithuania, Mauritius, Moldova, Pakistan, Poland, Russia, Slovakia, Slovenia, South Africa, Thailand, Turkey, Ukraine or the United States.

Contact Information:

Email : support@supperlenny.com
Address : Betit Operations Ltd.
Central North Business Centre
Level 5
Fawwara Lane
SLM 1670
Sliema
Malta
Telephone : +44 800 808 5264
Live Chat : 24/7 live chat support is available on the casino website.

Affiliate Program - Thrills Affiliates.

Restricted Countries

SuperLenny does not accept players from the following countries: France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, South Africa, Spain, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

SuperLenny casino publish the House Edge/Return to Player (RTP) information for their slots games.

Comp Points

SuperLenny casino do offer a comp point program called 'Bux', but do not provide any detail regarding accrual or redemption rates on their website. As such it is impossible to assess the value of this system to the player,

Closing Thoughts

SuperLenny deserve mention for their fast customer service and their attractive website design which helps improve player experience on their site. However - be aware that the maximum allowed withdrawal from bonus winnings or complimentary spins is £1000 and that there are a variety of restrictions which can be found in the body of this review. Unfortunately SuperLenny do not give a maximum withdrawal amount on their website.

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Not for you?

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Promotional Terms & Conditions

100% up to £50
Max Bonus 50
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 30x(d+b)
50 complimentary spins on Starburst
# of Spins 50
Spin Value 0.10
Max Bet 5
Max Win NA
Wagering 5xd

This promotion is only available to new players and only once they've made their first deposit.

The Super Lenny Welcome bonus currently consists of a bonus of 100% up to £50 plus 50 complimentary spins on Starburst.

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 30x(deposit + bonus) for the deposit bonus and 5xtriggering deposit for the free spin winnings.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is £5 on any single round of play.

There is no maximum win on either the deposit bonus or the complimentary spins.

The bonus is cashable.

Players from the following countries are excluded from claiming this bonus - Bosnia & Herzegovina, Bulgaria, Czech Republic, China, Croatia, Denmark, Estonia, France, Georgia, Greece, Hungary, India, Indonesia, Ireland, Italy, Latvia, Lithuania, Mauritius, Moldova, Pakistan, Poland, Romania, Russia, Slovakia, Slovenia, Portugal, Spain, Thailand, Turkey, Ukraine & USA

Game Weightings:

  • Video slots, Classic slots & Jackpot slots: 100%
  • Arcade & Scratch games: 100%
  • Other table games: 40%
  • All Roulette 5%
  • All Video Poker: 5%
  • All Black Jack games & Baccarat including Punto Banco: 5%
  • 3 card Poker and Oasis poker: 5%

 

 

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