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4.25

Sven-play: Blacklisted

Top Casinos: United Kingdom

Sven-play Casino

Players from United Kingdom cannot play at Sven-play casino.

Overview

Review last updated – December 2020.

Svenplay Casino are a Casino and Sportsbook owned and operated by L.C.S. Limited; they are licensed in Malta by the MGA. They provide a good range of games – in the region of 1550 from: ELK Studios,Spade Gaming, 1×2 Network, Red Tiger, Play ‘N Go, Playson, NoLimitCity, Wazdan, Tom Horn Gaming, Pragmatic Play, Net Entertainment, NYX, Microgaming and NetEntertainment. Their site design is the simple style favoured by operators running a Sportsbook and utilises a colour palette of: blue, yellow and white. Their logo is their name in silvery white letters – ‘play’ is in yellow video game style writing with a yellow and blue horned Viking’s helmet above it.

Trustworthiness

 - 0 / 10

Sven-play are unresponsive to complaints brought against them by customers of our dispute service at ThePOGG resulting in Blacklisted status.

Sven-play are the sister property of Campeon Bet, Svenbet and Evobet.

Evobet has actively constructed their registration form to encourage sign-ups from jurisdictions that they prohibit within their terms and conditions. We consider this to be entrapment, with the operator allowing play from restricted jurisdictions, refusing to pay wins but retaining losses. Further more, in one complaint case we have seen it came to light that the terms and conditions were not available to mobile users, giving the complainant no possibility of knowing that they were prohibited from signing-up, and yet the operator still refused to pay wins.

Svenbet have refused to pay winnings due to accusations of multi-accounting that, when we reviewed the supporting evidence, appeared to be unfounded.

"6.2 Sven-play holds the right to charge or close the inactive accounts if:

a) No transactions have been recorded on a Sven-play Account for a period of 6 consecutive months; (A dormant account is an account that has not been accessed for 6 months, that has a real money balance. Once your account becomes dormant, if we have been unable to contact you, the Company has the right to close your account and
b) Sven-play has made reasonable efforts to contact the Account Holder of the Inactive Account but the Account Holder could not be satisfactorily located or the required payment instructions were not available."(27/12/20) It is unclear what happens to the funds in a dormant/inactive account if a player cannot be contacted.

"62.8 If the User has requested a withdrawal in the amount of 1,000€ or more (or the equivalent in another currency at the interbank rate), Sven-play pays a commission on the transfer and subsequent operations of withdrawals in the given calendar month. Otherwise, the commission is paid to the bank by the User. Maximum withdrawalable amount over a 24-hour period is 1,000€ (or the equivalent in another currency at the interbank rate) subject to its payment provider's specific limits. For winnings over 10,000€, the payments will be done in equal monthly instalments." (27/12/20) This is contradicted by the Term below. This is not player friendly - they cannot be sure what the actual withdrawal limits are.

"63.3. The maximum withdrawable amount per account is limited to 7000€/month (or currency equivalent), unless otherwise specified in the Terms & Conditions of a specific promotion. Exceptions may be made to players with a higher VIP level, if any, at the Casino’s sole discretion. If a customer wins more than €30,000, the Casino reserves the right to divide the payout into monthly instalments until the full amount is paid out. If the amount to be withdrawn is larger than €7.000 , the remaining amounts will be placed back in the player’s account, to be withdrawn in the following month. Withdrawals (payouts) exceeding more than €2.300 will require additional verification procedures; proof of identity, age and place of residency. "The Company" reserves the right to carry such verification procedures in case of lower payouts. The Company, reserves the right to delay and/or stop the processing of Cash Out requests until final approval has been received for any outstanding Deposit transactions." (27/12/20) Contradicted by Term 62.8.

"63.2 The maximum net winnings, based on licensee liability, per account are limited to 50000€." (27/12/20) Players should be aware of this win cap.

For references see - http://thepogg.com/appendix-casino-reviews/#CW_Marketing.

Bonuses

 - 3 / 10
100% up to €200
Max Bonus 200
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 40x(D+B)

The Sven-Play Casino Welcome bonus currently consists of a bonus of 100% up to €200.

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 40x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €5 on any single round of play.

There is no maximum allowed win associated with the deposit bonus.

The bonus is cashable.

Bonus and associated winnings will expire after 10 days if the wagering requirements are not completed.

Game Restrictions:

  • Only Live* and slots games from the following providers can be played with this bonus - Netent, Play 'N Go, Playson, Pragmatic Play, Microgaming and Net Entertainment**.
  • **Net Entertainment slots 50%
  • *Live Games by allowed providers 25%

 

 

 

Deposit Method Restrictions: N/A.
Country/Regional Restrictions: N/A.

BONUS CODE: NA

RECOMMENDED BONUSES
Value to Player for:
-€4.49
Bonus Value
low roller
mid
mid roller
low
high roller
mid
superhigh roller
mid

Payout Speed: 5 days

 - 5 / 10

No firm details of payment times are provided on the Sven-play website; to this end we have assigned the average payout time for operators that do not accept US players.

Minimum withdrawal - Not defined.

Maximum withdrawal - as per terms 62.8 and 63.3 the information given about maximum withdrawals is contradictory - there are 2 sets of terms and we cannot be sure which one will be applied at any given time .

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

Sven-play Casino use Net Entertainment,Microgaming Software Review, and a selection of games from: ELK Studios,Spade Gaming, 1x2 Network, Red Tiger, Play 'N Go, Playson, NoLimitCity, Wazdan, Tom Horn Gaming, Pragmatic Play, Net Entertainment, NYX.

Game selections are as follows:

Jackpots - ?

Instant

Table Games – 102

Slots – 1416

Video Poker – 17

Live – 31

Customer Service

 - 10 / 10

Email Testing Record

  • December 2020 - 15 minutes.

Licensing

 - 7 / 10

Sven-play Casino hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United Kingdom NOT accepted.

Sven-play does not accept players from the following countries:Afghanistan, Algeria, Anguilla, Antigua and Barbuda, Australia, Bangladesh, Belgium, Bulgaria, Cayman Islands, Cuba, Cyprus, Czech Republic, Denmark, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Greece, Guadeloupe, Guernsey, Guyana, Hong Kong SAR China, Hungary, Iran, Iraq, Ireland, Isle of Man, Italy, Japan, Lebanon, Libya, Lithuania, Macau SAR China, Malaysia, Martinique, Mayotte, Myanmar [Burma], Netherlands, Netherlands Antilles, North Korea, Philippines, Poland, Portugal, Romania, Russia, Réunion, Saint Martin, San Marino, Saudi Arabia, Serbia, Serbia and Montenegro, Singapore, South Africa, Spain, Sudan, Suriname, Sweden, Switzerland, Syria, Taiwan, Tunisia, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States, Yemen, Zimbabwe.

Contact

Contact Information:

Email : [email protected]

Slots RTP

Sven-play Casino only publishes the House Edge/Return to Player (RTP) figures for their Net Entertainment slots games.

Comp Points

Sven-play do not appear to offer a comp points program for players.

Closing Thoughts

Sven-play are affiliated with operators that make their Terms and Conditions inaccessible, contradictory and in our opinion they conduct their business in a way that is deliberately unfriendly to players.

Other Associations

There are no associated casinos to display.

Best Casinos: United Kingdom

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.