OVERALL VERDICT
7.00/10

TRUSTWORTHINESS
8/10

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OVERALL VERDICT

7.00/10

PAYOUT SPEED

10/10

Customer Service

10/10

Bonuses

0/10

Software

10/10

Licensing

8/10

WEBSITE

jallacasino.se

OWNERSHIP

BML Group Ltd

AFFILIATE PROGRAM

Jalla Affiliate

This casino is not available!

This gambling operator does not accept players from your country.

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– No player complaints requiring operator intervention received so far!

– Fast withdrawals.

– Fast response to email support request.

– Operator subject to strong regulatory requirement.

–

– Low value registration incentives.

Jalla Casino Review

Name: Jalla Casino Review
Item: Jalla
Rating: 7.00
Author: ThePOGG

Review last updated - June 2020.

OVERVIEW | 7.00/10

SverigeAutomaten Casino have been rebranded as Jalla Casino and they are operated by BML Group Ltd - the Betsson group – an industry giant – which can only be good for customers. Jalla focus on the Swedish market and do not appear to have any form of affiliate program making it more awkward for us to communicate with them if you do encounter any problems. Licensed in Malta by the MGA, Jalla Casino offers a wide selection of games - in the region of 750 - across categories including: slots, table games, jackpots and live play games. Software providers include: IGT, Play 'N Go, Evolution, Red Tiger, Thunderkick, NYX Gaming, Yggdrasil, iSoftBet, Leander Games, Scientific, Microgaming and NetEntertainment. Full details of Jalla Casino's sister properties can be found on the BML Group Ltd's Maltese License page - some of them are: Jackpot247, Thrills, Kaboo, Guts and Loyal Casino. The casino's website utilises a: purple, white and gold colour scheme.

TRUSTWORTHINESS | 8/10

In early 2018 a representative from the Betsson group - the owners of Jalla - reached out to this service and with their help we have managed to review and resolve all historic complaint issues with this group. We now have a strong, positive, working relationship with this group that will allow us to assist players with complaint issues. As such we're very happy to welcome all the properties being run by this group to Recommended status.

For references see Betsson Group Player/Affiliate Issues

BONUSES | 0 / 10

Jalla Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:

Country/Regional Restrictions:

Payout Speed: 24h | 10 / 10

Jalla's website states that ewallet withdrawals take approximately 24 hours.

Maximum Withdrawal - €50000/24 hour period.

Minimum Withdrawal - None listed but the others in the group generally list this figure as €20.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, EntroPay, PaySafeCard, Trustly and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 10 / 10

Jalla casino use Net Entertainment software for their instant play casino. but bolt on a series of Microgaming IGT, Play 'N Go, Evolution, Red Tiger, Thunderkick, NYX Gaming, Yggdrasil, iSoftBet, Leander Games and Scientific Games.

Game selections are as follows:

Instant

Table Games – 38

Slots – 666

Video Poker – 8

Jackpots - 39

Live - 28

Customer Service | 10 / 10

Email Testing Record

January 2021 - 33 minutes.
June 2020 - No response .
September 2019 - 45 minutes.
May 2019 - 7 minutes.
November 2018 - 17 minutes.
April 2018 - 10 minutes.
November 2016 - 34 minutes
December 2015 - 11 minutes
June 2015 - 9 minutes
December 2014 - 6 minutes
June 2014 - No Response
December 2013 - 2 hours 5 minutes
October 2013 - 9 hours 28 minutes

Licensing | 8 / 10

Jalla hold the following gambling licenses:

Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Jalla does not accept players from the following countries: Afghanistan, Asia, Algeria, Africa, Angola, Australia, Austria, Bahrain, Belgium, China, Cuba, Czech Republic, Denmark, Eritrea, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Greece, Guadeloupe, Guyana, Hong Kong, Hungary, Indonesia, Iran, Iraq, Italy, Jordan, Democratic People's Republic of Korea, Kuwait, Latvia, Libya, Lithuania, Malaysia, Martinique, Mauritania, Mauritius, Morocco, Netherlands, Netherlands Antilles, Norfolk Island, Oman, Pakistan, Portugal, Qatar, Reunion, Romania, Rwanda, Saudi Arabia, Somalia, South Africa, Spain, Sudan, Tunisia, Turkey, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Yemen.

Contact

Contact Information:

Email :

[email protected] .

Slots RTP

Jalla Casino publish the house edge figures for all of their slots games.

Comp Points

Jalla Casino do not appear to offer any form of comp point program.

Closing Thoughts

The Betsson group have a low volume of player complaints and the type of complaints that come through indicate that most players are unlikely to encounter problems. Jalla Casino, as part of this group, have a positive reputation in the online gambling industry. Players report favourable treatment and high quality service with this group of casinos.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

+ 11 more

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.