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7.00

SverigeAutomaten Status: Does not accept players from United States

Ownership:
BML Group Ltd
Affiliate Program:
Betsson Group Affiliates

SverigeAutomaten Casino

Overview

Review last updated – April 2018

SverigeAutomaten Casino are operated by BML Group Ltd – the Betsson group – an industry giant – which can only be good for customers. SverigeAutomaten focus on the Swedish market and do not appear to have any form of affiliate program making it more awkward for us to communicate with them if you do encounter any problems..  Licensed in Malta by the MGA, SverigeAutomaten Casino offers a wide selection of games – in the region of 750 – across categories including: slots, table games, jackpots and live play games. Software providers include: IGT, Play ‘N Go, Evolution, Red Tiger, Thunderkick, NYX Gaming, Yggdrasil, iSoftBet, Leander Games, Scientific, Microgaming and NetEntertainment. Full details of SverigeAutomaten Casino’s sister properties can be found on the BML Group Ltd’s Maltese License page.  The casino’s website utilises a: blue, green and white colour scheme.

Trustworthiness

 - 8 / 10

In early 2018 a representative from the Betsson group - the owners of SverigeAutomaten - reached out to this service and with their help we have managed to review and resolve all historic complaint issues with this group. We now have a strong, positive, working relationship with this group that will allow us to assist players with complaint issues. As such we're very happy to welcome all the properties being run by this group to Recommended status.

For references see Betsson Group Player/Affiliate Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Payout Speed: 24h

 - 10 / 10

SverigeAutomaten's website states that ewallet withdrawals take approximately 24 hours.

Maximum Withdrawal - €50000/24 hour period.

Minimum Withdrawal - None listed but the others in the group generally list this figure as €20.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, EntroPay, PaySafeCard, Trustly and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

SverigeAutomaten casino use Net Entertainment software for their instant play casino. but bolt on a series of Microgaming IGT, Play 'N Go, Evolution, Red Tiger, Thunderkick, NYX Gaming, Yggdrasil, iSoftBet, Leander Games and Scientific Games.

Game selections are as follows:

Instant

Table Games – 38

Slots – 666

Video Poker – 8

Jackpots - 39

Live - 28

Customer Service

 - 10 / 10

Email Testing Record

  • April 2018 - 10 minutes.
  • November 2016 - 34 minutes
  • December 2015 - 11 minutes
  • June 2015 - 9 minutes
  • December 2014 - 6 minutes
  • June 2014 - No Response
  • December 2013 - 2 hours 5 minutes
  • October 2013 - 9 hours 28 minutes

Licensing

 - 8 / 10

SverigeAutomaten hold the following gambling licenses:

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

SverigeAutomaten does not accept players from the following countries: Afghanistan, Algeria, Angola, Australia, Austria, Bahrain, Belgium, China, Cuba, Czech Republic, Denmark, Eritrea, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Georgia, Greece, Guadeloupe, Guyana, Hong Kong SAR China, Hungary, Indonesia, Iran, Iraq, Italy, Jordan, Kuwait, Latvia, Libya, Lithuania, Malaysia, Martinique, Mauritania, Mauritius, Morocco, Norfolk Island, North Korea, Oman, Pakistan, Portugal, Qatar, Romania, Rwanda, Réunion, Saudi Arabia, Somalia, South Africa, Spain, Sudan, Tunisia, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Arab Emirates, United Kingdom, United States, Yemen.

Contact

Contact Information:

Email : support@sverigeautomaten.com

Slots RTP

SverigeAutomaten Casino publish the house edge figures for all of their slots games.

Comp Points

SverigeAutomaten Casino do not appear to offer any form of comp point program.

Closing Thoughts

The Betsson group have a low volume of player complaints and the type of complaints that come through indicate that most players are unlikely to encounter problems. Oranje Casino, as part of this group, have a positive reputation in the online gambling industry.

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