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Tivoli: Does not accept players from United Kingdom

Top Casinos: United Kingdom

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Tivoli Casino

Players from United Kingdom cannot play at Tivoli casino.

Overview

Review last updated - November 2016

Twined with the famous Tivoli Gardens theme park in Copenhagen, Tivoli casino are looking to expand into the European market.

Trustworthiness

 -  8 / 10

Only one of the six reviews who work regularly for this site holds an account with Tivoli and that was opened for testing purposes. When they tried to validate their account the email never arrived and repeated attempts to contact customer support were ignored. As such Tivoli will start out with a Trustworthiness stat of 4.

Tivoli have no outstanding complaints at any of the major mediation portals.

As long as Tivoli casino maintain this positive reputation, their Trustworthiness score will increase by one point every six months to a maximum of 8.

Bonuses

 -  5 / 10
Deposit Method Restrictions:
Country/Regional Restrictions:
Value to Player for:
Bonus Value

Payout Speed: 5 days

 - 5 / 10

As our reviewer could not get their account validated we couldn't test Tivoli's withdrawal times. The Tivoli website does not give any information on how long withdrawal take and as they do not accept US players we will assume that they pay Neteller withdrawals within 5 days.

Minimum withdrawal – €20.

Maximum withdrawal – €25000/day

Banking options available - Bank Transfer, Neteller, Moneybookers (Skrill), Credit/Debit card

CLICK HERE TO JOIN NETELLER

Software

 -  10 / 10

Tivoli casino use Net Entertainment software for their instant play casino. They also offer some Microgaming and PlayNGo slots games. To find out more check out our Net Entertainment Software Review.

Game selections are as follows;

Instant

Table Games – 14

Slots – 115

Video Poker – 14

Jackpot – 1

Customer Service

 -  0 / 10

Email Testing Record

  • December 2016 - No reply
  • June 2015 - 4 minutes
  • November 2014 - 15 minutes
  • September 2014 - No Response

Licensing

 -  10 / 10

Tivoli Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Tivoli currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Tivoli casino – China, Macau, American Samoa, Bonaire, France, French Guiana, French Polynesia, Guadeloupe, Guam, Martinique, New Caledonia, Reunion, Saint Barthelemy, Saint Martin (French), Saint Pierre and Miquelon, East Timor, United States of America, Wallis and Futuna, Afghanistan, Iran, Iraq, Denmark, Israel, Spain, Italy and Turkey.

Contact Information;

Email :[email protected]
Address : TivoliCasino.com Limited
Quantum House, 75 Abate Rigord Street
Ta’ Xbiex XBX1120, Malta

Restricted Countries

Players from United Kingdom NOT accepted.

Tivoli does not accept players from the following countries: Afghanistan, Asia, American Samoa, Oceania, China, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Guadeloupe, Guam, Iran, Iraq, Israel, Italy, Macao, Martinique, New Caledonia, Reunion, Saint Pierre and Miquelon, Spain, Timor-leste, Timor-leste, Turkey, Turkey, United States, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Virgin Islands, U.S., Wallis and Futuna.

Contact

Slots RTP

Tivoli publish the RTP/house edge figures for their Net Entertainment slots games.

Comp Points

Tivoli casino do not appear to run a comp point program.

Closing Thoughts

Tivoli offer a solid casino product and have maintained a good reputation. If only more casinos could achieve that.

Associated By Company

There are no associated casinos to display.

Other Associations

There are no associated casinos to display.

COMPLAINTS

Best Casinos: United Kingdom

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.