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3.10

TopBet Status: Not Recommended

TopBet Casino

Overview

Review last updated: July 2017

TopBet Casino was established in 2015 and runs on Betsoft software whilst also offering some Beast Gaming and Ace Gaming games – their games list is rather narrow. They are sister casino to Golden Spins but they offer a Sportsbook which Golden Spins do not – currently they are licensed in Curacao. Their web design uses a palette of black, yellow and white – the background is textured and grey-scale fading to flat black at the outer edges. They have no outstanding complaints at any of the major gambling portals.

 

 

Trustworthiness

 - 1 / 10

TopBet Casino do not hold a UKGC license and therefore we have not been able to send a reviewer to test them.

(-2)Top Bet Casino include a dormancy clause that we find to be of a predatory nature and as such have been listed as Not Recommended. The casino states as item 21 of its Terms and Conditions: "A "Dormant Account" is defined as an Account that has not made a deposit, a withdrawal, or placed a bet/wager for a period of eighteen (18) months. At eighteen months of inactivity, we will provide an email notice to the email address registered to the dormant account, advising that the Account balance will be forfeited thirty (30) days from the notice. If the Account remains dormant following this notice, a second "FINAL" email notice will be forwarded at 545 days, again advising of the pending forfeiture of Account balance. If the Account remains dormant, at 548 days of inactivity, the Account balances are zeroed out." The administration of a small monthly maintenance fee is perfectly acceptable but the confiscation of funds by the casino is in no way acceptable - instead balances should be transferred to the regulator for holding or donated to a clearly appointed charity.

(-1)We cannot monitor the Bonus Terms and conditions at this casino without signing up.

During our November 2016 re-review it came to light that Topbet appear to have been experiencing sever payment issues and charged withdrawal fees they are not entitled to. This has resulted in this group being Rogued at Casinomeister.

For references see Orient Power Holding Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 1 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus:

50% up to $250.

Wagering Requirements:

    Weightings are not given without sign-up.

Adjustments to ratings:

  • (-1)Maximum win per week is $25,000.

Game Weightings (already account for in Wagering Requirements)



Notes



Payout Speed: 5 days

 - 5 / 10

Top Bet Casino state on their website that withdrawals can take 5-10 days.

Maximum Withdrawal - $2,500 per week.

Minimum Withdrawal - None given

Banking options available - Credit/Debit cards, Quick Cash Bank Transfer.

Software

 - 3 / 10

Top Bet Casino use BetSoft software for their instant play casino and also some Beast Gaming and Ace Gaming games. Check out our BetSoft Software Review.

Game selections are as follows:

Instant

Table Games – 13

Slots – 62

Video Poker – 4

Jackpot – 5

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - 1 hour 29 minutes
  • November 2015 - 1 hour 43 minutes.

Licensing

 - 2 / 10

TopBet casino hold the following gambling licenses :

  • Curacao eGaming - We are unsure which Master License holder TopBet use and as such we cannot comment on how responsive they'd be to player complaints. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Top Bet Casino – UK

Contact Information:

Email : support@topbet.eu
Phone : 1-877-528-6748

Affiliate Program - TB Affiliates.

Restricted Countries

TopBet does not accept players from the following countries: American Samoa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Slots RTP

Top Bet Casino do not appear to publish the RTPs for any of their games.

Comp Points

Top Bet Casino do not appear to offer a comp points system.

Closing Thoughts

Top Bet Casino is Not Recommended at ThePOGG. The Terms and Conditions state that in signing up players agree to read the Terms and Conditions for changes once a month but ideally they should alert customers to changes through their mailing list as other operators do. Players should be aware of the dormancy clause detailed in the body of this review too.

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