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blacklisted casino thepogg

This casino is not recommended!

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

Why not try these great operators instead?

There are no recommended casinos to your country to display.

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– Non-cooperative with the management of player complaints.

– Email support takes longer than average to respond.

– No effective regulation. Licensed in name only.

Universal Slots Casino Review

Review last updated - December 2020.

OVERVIEW | 4.88/10

Universal Slots Casino are a brand licensed in Curacao and operated by Mirage Entertainment Ltd. Universal Slots Casino appear to have links to several other operators including: Space Lilly, Casillion, Lucky Star, AU Slots, SunSun, WCasino and Pantaloo. They provide an excellent selection of games - in the region of 1500 - across categories including: live games, jackpots, table and slots games - from: Betsoft, Microgaming , Net Entertainment, Quickspin, GameArt and Xplosive Gaming, iSoftBet, Pragmatic Play, OneTouch, PariPlay, Fugaso, Habanero, Endorphina, play 'N Go, Evolution Gaming, Ezugi, Kiron, BetGames TV, Tom Horn Gaming, Spinomenal, Push Gaming, Playson, Slot Vision, GamMat, Relax Gaming, Foxium, Rabcat, Hacksaw, Red Tiger, Just for the Win, Yggdrasil, Wazdan, 2by2 and 1x2 Gaming.   Universal Slots Casino use a basic website unified by a colour palette of white and purple. The casino logo is its initials in large white capitals with the full name in white purple and blue letters underneath it; a purple rocket takes off over the initial capitals. Universal Slots Casino are linked to a group that have been unresponsive to complaints logged at ThePOGG.com.

TRUSTWORTHINESS | 3/10

Universal Slots Casino are linked to Casillion Casino who have been unresponsive to complaints logged at ThePOGG.com and therefore attract a Not Recommended status.

Progressive Jackpot Monthly Withdrawal Cap - the Terms and Conditions drawn up by Universal Slots indicate that withdrawals for winners of Progressive Jackpots are limited to €5,000 per week - since it is the software provider and not the casino that provides the winnings for Progressive Jackpots ThePOGG can see no legitimate reasons for implementing this policy - remember some Progressive Jackpots can pay out hundreds of thousands. "In case of Jackpot win in any of the Jackpot video slots the maximum withdrawal of such winning may not be greater than 5.000 EUR, or the equivalent amount in your chosen currency, per week. You agree that we shall only be obliged to pay to you the maximum amount specified above." (12/12/2020)

For references see Mirage Corporation Player Issues

BONUSES | 7 / 10

100% up to €150
Max Bonus 150
Min Deposit 25
Max Bet 4
Type Cashable
Wagering 40x(D+B)
Deposit Method Restrictions:
EcoPayz, Neteller, Skrill.
Country/Regional Restrictions:
Bulgaria, Greece, Mauritius, Poland, Romania, Russia, The Netherlands, Ukraine.
Full Universal Slots bonus review

Terms and Conditions

The Universal Slots Welcome Bonus currently consists of a bonus of 100% up to €150 + 100 complimentary Spins on London Hunter.

The minimum deposit that will trigger the bonus is €25.

Enter Bonus Code: UNIVERSAL1

This bonus has a wagering requirement of 40x(deposit+bonus) for the deposit bonus.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is €4 on any single round of play.

The maximum allowed win with this bonus is 30xdeposit.

No bonuses for residents of: Bulgaria, Greece, Mauritius, Poland, Romania, Russia, The Netherlands, Ukraine.

No bonuses for deposits made with Neteller, Skrill or Ecopayz.

This bonus is cashable.

Game Restrictions:

  • You can only play slots games with this bonus*.

  • All Jackpot games, Blood suckers, Mystery Joker 6000, Jack Hammer, Jack Hammer 2, Mega Joker, Jackpot 6000, Mister Jocker 6000, Max Quest Wrath Of Ra.0 %


BONUS: 100% up to €150
T&CS APPLY
Try another casino
Value to Player for:
$11.64
Bonus Value
low roller
mid
mid roller
high
high roller
mid
superhigh roller
high

Payout Speed: 4 days | 6 / 10

Universal Slots Casino state on their website that it takes up to 2 business days to process withdrawals.

Maximum Withdrawal - €1,000 per week; €15,000 per month.

Minimum Withdrawal - €25 - higher than the average minimum withdrawal.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 10 / 10

Universal Slots Casino use Microgaming software for their instant play casino alongside a selection of games from: Net Entertainment, Betsoft, Quickspin, GameArt and Xplosive Gaming, iSoftBet, Pragmatic Play, OneTouch, PariPlay, Fugaso, Habanero, Endorphina, play 'N Go, Evolution Gaming, Ezugi, Kiron, BetGames TV, Tom Horn Gaming, Spinomenal, Push Gaming, Playson, Slot Vision, GamMat, Relax Gaming, Foxium, Rabcat, Hacksaw, Red Tiger, Just for the Win, Yggdrasil, Wazdan, 2by2 and 1x2 Gaming. Check out our Microgaming Software Review.

Game selections are as follows:

Instant

Table Games – 247

Slots – 1000+

Video Poker – 67

Live - 16

Jackpot - 246

Customer Service | 0 / 10

Email Testing Record

  • December 2020 - unresponsive.

Licensing | 2 / 10

Universal Slots Casino hold the following gambling licenses :

  • Curacao eGaming - Universal Slots Casino are licensed by Curacao eGaming the Master License holder. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Universal Slots does not accept players from the following countries: Afghanistan, Asia, Albania, Algeria, Africa, Angola, Aruba, Australia, Cambodia, Czech Republic, Ecuador, France, French Guiana, French Polynesia, French Southern Territories, Guyana, Hong Kong, Hungary, Indonesia, Iran, Iraq, Israel, Democratic People's Republic of Korea, Kuwait, Lao People's Democratic Republic, Myanmar, Namibia, Netherlands, Netherlands Antilles, Nicaragua, Pakistan, Panama, Papua New Guinea, Philippines, South Africa, Sweden, Uganda, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Yemen, Zimbabwe.

Contact

Contact Information:

Email : [email protected]

Slots RTP

Universal Slots Casino only appear to provide the RTPs for the games that have them inbuilt into their help files.

Comp Points

Universal Slots Casino do not appear to offer a comp points program for their players.

Closing Thoughts

Universal Slots Casino are part of a group with operators that are unresponsive to complaints logged by our customers at ThePOGG.com and as such are Not Recommended by us. It should be noted that after 30 months of inactivity positive balances will be remitted to the player in the first instance, if this is not possible the Curacao regulator will be given receipt of the player's balance. Beyond this, this operator institutes a fairly high minimum withdrawal limit of €25. Progressive Jackpots are not paid out in full on winning at this operator - instead monthly instalments of €5,000 dollars are offered.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

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COMPLAINTS

Universal Slots
Found for the player

Universal Slot - Group Void Winnings accept Deposit

Read Complaint

May 19, 2020 2 comments

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