Untold: Needs Work
Untold is listed as Needs Work. We recommend trying another casino.
Players from United Kingdom are welcome at Untold casino.
Review last updated - June 2020.
Untold Casino is operated by Viral Interactive Ltd they are dual licensed - in the United Kingdom by the UKGC and in Malta by the MGA. IBAS have been appointed as their ADR for UK complaints. They provide a decent selection of games, in the region of 550, by: Net Entertainment, Microgaming, Play 'n Go and Pragmatic Play - there is provision made for live games and progressive jackpots. The Untold Casino site features a colour palette of: purple, white and black. Their logo is their name in white capital letters - the "N" in "Untold" is reversed and an abstract hexagonal logo in purple to the left.
Untold Casino have made a positive start in the casino industry and if they maintain this their trustworthiness score will increase by 1 point every six months to a maximum of 8.
Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.
100% cashback on losses up to £777
Terms and Conditions
The Untold Casino standard Welcome Bonus is 100% cashback on losses up to £777.
The minimum deposit that will trigger the bonus is £20.
Cashback is only awarded if you lose your entire deposit and contact support before making any further deposits.
Cashback has a wagering requirement of 40xcashback before a withdrawal can be made.
This bonus uses the standard bonus structure where bonus terms apply from the moment of deposit and withdrawals can be made only after the wagering requirement has been met.
There is no maximum allowed bet term associated with this bonus.
There is no maximum win on the cashback.
Players depositing via Neteller or Skrill are not eligible to receive this bonus.
- Slots not listed below 100%
- Classic Slots 75%
- Hotline, Playboy, Jungle Spirit, Street Magic, Imperial Opera, Nitro Circus, Dark Vortex 50%
- Table Games 10%
- Blackjack 5%
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BONUS CODE: NACLAIM BONUS
Payout Speed: 48 hours
Untold Casino state that it can take up to 3 days to process a withdrawal.
Maximum Withdrawal - £7,000 per week; £28,000 per month.
Minimum Withdrawal - £10.
Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), EcoPayz, Paysafecard, Trustly and bank transfer.
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.CLICK HERE TO JOIN NETELLER
Email Testing Record
- June 2020 - 1 hour 6 minutes .
- September 2019 - 4 minutes.
- May 2019 - 11 minutes
- January 2019 - 1 day, 1 hour, 2 minutes.
Untold Casino hold the following gambling licenses :
- United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Untold currently use IBAS. You can find further information regarding this regulator's complaint policies here.
- Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA.
Players from United Kingdom accepted.
Untold does not accept players from the following countries: Afghanistan, Asia, Algeria, Africa, Angola, Australia, Bahrain, Belgium, Bulgaria, Cambodia, China, Cuba, Cyprus, Czech Republic, Denmark, Ecuador, Eritrea, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Gibraltar, Guam, Guyana, Hong Kong, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Jordan, Democratic People's Republic of Korea, Kuwait, Latvia, Libya, Lithuania, Malaysia, Marshall Islands, Mauritania, Mauritius, Mexico, Morocco, Myanmar, Namibia, Nicaragua, Nigeria, Norfolk Island, Oman, Pakistan, Panama, Papua New Guinea, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russian Federation, Rwanda, Rwanda, Saudi Arabia, Singapore, Singapore, Somalia, Somalia, South Africa, Spain, Sudan, Syrian Arab Republic, Tunisia, Turkey, Turkey, Uganda, Uganda, United Arab Emirates, United Arab Emirates, United States, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Virgin Islands, U.S., Yemen, Zimbabwe.
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Untold Casino appear to only give the RTPS for the games that have them in-built into their help files.
Untold Casino appear to offer a good service to customers - we currently have no complaints logged at our service.
Associated By Company
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