unclaimed offers
Turn geo location off

Choose a country to view the site from

Currently viewing from:

United States

ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site
9

Vegas Hero: Does not accept players from United States

Top Rated Casinos

Vegas Hero Casino

Overview

Review last updated – September 2019

Vegas Hero is a fairly new gambling property brought to the market by Genesis Global Limited. It holds triple licenses: in Malta with the MGA, in Curacao with one of the master license issuers in Curacao and in the United Kingdom with the UKGC. They offer a range of games from: Net Entertainment, NYX Gaming, Play N’ Go, Quickspin and Microgaming across categories such as: Slots, Table, Live and Jackpot games.  Genesis casino are a sister property of: Genesis Casino, Casino Cruise, Sloty Casino and Spinit Casino.The home page features a white, red and black colour palette; their logo is a red shield with the initial letters of their name appearing in white. Vegas Hero currently have no significant outstanding complaints at any of the major gambling portals.

Trustworthiness

 - 12 / 10

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Vegas Hero Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

Vegas Hero Casino have accepted ThePOGG Deposit Guarantee seal. This means that they've agreed in advance that they will discuss player complaints as long as they have written permission from the player and no funds will be confiscated from players without clear breach of terms. In return we guarantee your deposits with Vegas Hero Casino. Read more about our guarantee here.

Bonuses

 - 10 / 10
100% up to £200
Max Bonus 200
Min Deposit 10
Max Bet 5
Type Cashable
Wagering 40xb
50 complimentary spin on Neon Staxx
# of Spins 50
Spin Value 0.20
Max Bet 5
Max Win 100
Wagering 40xw

The Vegas Hero standard Welcome bonus currently consists of a bonus of 100% up to £200 plus 50 complimentary spins on Neon Staxx.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 40xbonus for the deposit bonus and 40xwinnings for the free spin winnings.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is £5 on any single round of play.

There is no maximum win for the deposit bonus but the complimentary spins have a maximum cashout value of £100.

The bonus is cashable.

The bonus and associated winnings will expire after 14 days if the associated wagering requirements are not completed.

The following countries are excluded from receiving the Welcome Bonus - Lithuania, Belarus, Latvia, Czech Republic, China, Bulgaria, Poland, Bosnia, Herzegovina, Croatia, Greece, Republic of Moldova, Malaysia, Georgia, Philippines, Kazakhstan, Australia, Slovenia, Vietnam, Thailand, Indonesia, Nigeria, Bangladesh, Mongolia, Belgium and Ukraine

Deposits via Neteller or Skrill are not eligible for the Welcome Bonus.

Game Weightings:

  • All Video Slots and other games - 100%*
  • All games under the category "classic slots"- 75%
  • Fruit Blast - 50%
  • Simsalabim, Big Bad Wolf, Supernova, Hot Ink, Arabian Rose - 20%
  • All Table games - 10%
  • All Blackjack games - 5%
  • All Jackpot games, live games and Video Poker games - 0%
  • Beautiful bones, Castle Builder, Castle Builder II, Cool Buck, Dragons Myth, Forsaken Kingdom, Peek-a-Boo, Scrooge, Stardust, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Vampire: The Masquerade, Blood suckers, Champion of the Track, Dead or Alive, Devil's Delight™, Eggomatic, Jack Hammer 2, Kings of Chicago, Mega Joker, Robin Hood, The Wish Master, Tomb Raider, Zombies, Eye of The Kraken, Tower Quest, Pearls of India, Tomb Raider 2, Big Bang, Jackpot 6000, Super nudge 6000, The Masquerade - Las Vegas - 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

Deposit Method Restrictions: Neteller, Skrill
Country/Regional Restrictions: Lithuania, Belarus, Latvia, Czech Republic, China, Bulgaria, Poland, Bosnia, Herzegovina, Croatia, Greece, Republic of Moldova, Malaysia, Georgia, Philippines, Kazakhstan, Australia, Slovenia, Vietnam, Thailand, Indonesia, Nigeria, Bangladesh, Mongolia, Belgium and Ukraine
BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
£16.94
Bonus Value
low roller
high
mid roller
high
high roller
high
superhigh roller
high

Payout Speed: 24 hours

 - 10 / 10

The Vegas Hero Casino website states that Neteller withdrawals will be paid instantly.

Minimum withdrawal - None listed.

Maximum withdrawal - £5, 500 per week; £22,000 per month. It does note that VIP customers could potentially be allowed higher withdrawal limits but no further information is given.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), EcoPayz, Trustly, EnterCash, Zimpler, SoFort, Giropay, PaySafeCard, Boku, EUTeller, iDEAL, EntroPay and Bank Transfer

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

Vegas Hero Casino use Net Entertainment software for their instant play casino and also include a selection of NextGen Gaming, Microgaming and PlayNGo slots games and some evolution games. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:

Instant

Table Games – 73

Slots – 777

Video Poker – ?

Jackpot – 90

Live – 73

Customer Service

 - 10 / 10

Email Testing Record

  • September 2019 - 7 minutes.
  • May 2019 - 58 minutes.
  • May 2018 - 1 hour 56 minutes.
  • July 2017 - 2 hours 36 minutes.

Licensing

 - 10 / 10

Vegas Hero Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Vegas Hero currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - Vegas Hero Casino are licensed by one of the Curacao eGaming Master License holders that is responsive and cooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Vegas Hero does not accept players from the following countries: Australia, Belgium, Denmark, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Hungary, Iran, Israel, Portugal, Romania, South Africa, Spain, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Ukraine, United States.

Contact

Contact Details:

Email : [email protected]

Slots RTP

Vegas Hero appear to give the RTPs for all of their games.

Comp Points

Vegas Hero appear to offer a VIP system for players but further details were not available.

Closing Thoughts

Vegas Hero Casino have made a very positive start to their online gambling business and players appear to have very positive experiences with this operator. ThePOGG has an excellent communication line with this operator and they have proven themselves very keen to provide the best experience they can to their players. Now that we are also acting as their MGA ADR our faith in this casino is even higher.

Not for you?

Check out the very best!
Deposit Guarantee Casinos

Not for you?

Check out the very best!
Deposit Guarantee Casinos