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7.82

Vernons: Recommended

Recommended status
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Deposit guarantee / recommended casino

Vernons: Recommended

Recommended status icon

Vernons is Recommended.

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Vernons Casino

Players from United Kingdom are welcome at Vernons casino.

Overview

Review last updated - June 2020.

Vernon's casino has changed hands a few times in the last couple of years but it's finally ended up in reputable hands and is owned by the Netplay group who also own Jackpot247 and SuperCasino.

Trustworthiness

 -  8 / 10

Vernons Casino are now part of the Betsson group. In early 2018 a representative from the Betsson group reached out to this service and with their help we have managed to review and resolve all historic complaint issues with this group. We now have a strong, positive, working relationship with this group that will allow us to assist players with complaint issues. As such we're very happy to welcome all the properties being run by this group to Recommended status.

For references see Betsson Group Player/Affiliate Issues

Bonuses

 -  6 / 10
Deposit Method Restrictions Deposit Method Restrictions:
Country/Regional Restrictions Country/Regional Restrictions:

BONUS CODE:

CLAIM BONUS
Value to Player for:
Bonus Value

Payout Speed: 5 days

 - 5 / 10

All withdrawals have a 4 business day pending period. After the pending period using Neteller our review reports their withdrawal taking less than 24 hours.

Banking Options Available - Credit/Debit cards, Neteller and Skrill (Moneybookers)

Minimum Withdrawal - None listed

Maximum Withdrawal - Where a bonus is used, a maximum of £5000 can be withdrawn per 30 day period. Without a bonus a maximum of £10,000 can be withdrawn every 4 business days, a maximum of £40,000 can be withdrawn every 10 business days and a maximum of £50,000 can be withdrawn in any 30 day period.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 -  10 / 10

Vernons Casino use Playtech software. Check out our Playtech Software Review for more details.

Game selection is as follows;

Download

Instant

Table Games – 10

Table Games – 26

Slots – 48

Slots – 96

Video Poker – 5

Video Poker – 15

Jackpots - 21

Jackpots - 44

Customer Service

 -  10 / 10

Email Testing Record

  • June 2020 - 13 minutes.
  • June 2015 - 56 minutes
  • November 2014 - 3 hours 47 minutes
  • June 2014 - 10 minutes
  • December 2013 - 37 minutes
  • June 2013 - No Response
  • January 2013
    • 1st email - No Response
    • 2nd email - 10h 49min

Licensing

 -  10 / 10

Vernons hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Vernons currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.
  • Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United Kingdom accepted.

Vernons does not accept players from the following countries: Afghanistan, Asia, Antigua and Barbuda, Australia, Austria, Belgium, Bulgaria, Canada, China, Cuba, Cyprus, Czech Republic, Estonia, Finland, France, French Guiana, French Polynesia, French Southern Territories, Germany, Hong Kong, Iran, Iraq, Israel, Japan, Republic of Korea, Latvia, Libya, Macao, Myanmar, Netherlands, Netherlands Antilles, Norway, Pakistan, Philippines, Poland, Portugal, Russian Federation, Serbia, Singapore, Spain, Sudan, Sweden, Switzerland, Syrian Arab Republic, Turkey, United Arab Emirates, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Contact Details;

Email : [email protected]
Phone :0800 0664 500
Fax :0808 1203 480

Slots RTP

Vernons casino publish the House Edge/RTP figures for all of their slots games.

Comp Points

Vernons Casino use the standard Playtech comp point program - 1 point earned for every £10 wagered and 100 points = £1 - and improve the conversion rate as you move up the VIP ladder.

Closing Thoughts

The Betsson group have a low volume of player complaints and the type of complaints that come through indicate that most players are unlikely to encounter problems. Vernon's Casino have a positive reputation in the online gambling industry.

Best Casinos: United Kingdom

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.