Videoslots Casino

In the latter half of 2019 Videoslots opted to continue working with an affiliate partner who had been identified targeting problem gamblers, providing information on how to circumnavigate self-exclusions and promoting unlicensed operators who would accept traffic of this nature. While many operators continue to work with this affiliate, Videoslots were one of only 3 programs we actively partnered with at the time who chose to continue their relationship with this affiliate.

At this juncture Videoslots also chose to cease their cooperation with this service to manage complaints. Prior to this, while Videoslots were consistently slow to deal with complaint issues, they did ultimately resolve complaints where they came in.

The above decisions have resulted in Videoslots losing their Recommended status with this service.

For references see Videoslots Player Issues

Our reviewer reports Neteller withdrawals being paid within 24 hours.

Currencies accepted - EUR / GBP / AUD / USD / CAD / SEK

Minimum withdrawal - £20.

Maximum withdrawal - £30000/withdrawal.

Only one free withdrawal per day. All further withdrawals charged at £2.50/withdrawal. Deposits are free other than for EuTeller and Siru Mobile

Banking options available - Visa/MasterCard, Paysafecard, SKRILL (Moneybookers), Neteller, Neosurf, EcoPayz, Trustly - Direct Bank e-Payments, SIRU Mobile, Instant Bank, Entropay, Paysafe

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Video Slots casino use Microgaming software for their instant play casino. They also offer a range of Sheriff, NYXGaming, Push, Quickspin, Rabcat, Rival, Genesis, Leander, MultiSlot, Cryptologic, BetSoft, NextGen Gaming, Net Entertainment and PlayNGo slots games. Check out our Microgaming Software Review.

Game selections are as follows;

Email Testing Record

• September 2019 - 21 minutes.
• May 2019 - 58 minutes.
• November 2018 - 8 minutes
• November 2016 - 39 minutes
• June 2015 - 7 minutes
• November 2014 - 44 minutes
• June 2014 - 3 minutes
• December 2013 - 57 minutes

VideoSlots casino hold the following gambling licenses :

• United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. VideoSlots currently use IBAS. You can find further information regarding this regulator's complaint policies here.
• Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Players from United Kingdom accepted.

Videoslots does not accept players from the following countries:Afghanistan, Algeria, American Samoa, Angola, Argentina, Australia, Bahamas, Bahrain, Bangladesh, Belgium, Bosnia and Herzegovina, Bulgaria, Congo - Brazzaville, Congo - Kinshasa, Cuba, Cyprus, Czech Republic, Côte d’Ivoire, Denmark, Egypt, Estonia, Fiji, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Guam, Guyana, Haiti, Hong Kong SAR China, India, Iran, Iraq, Israel, Italy, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Lesotho, Liberia, Libya, Lithuania, Mozambique, Myanmar [Burma], Nigeria, North Korea, Pakistan, Palestinian Territories, Panama, Panama Canal Zone, Papua New Guinea, Poland, Puerto Rico, Qatar, Romania, Rwanda, Réunion, Saudi Arabia, Senegal, Singapore, Somalia, South Africa, Spain, Sri Lanka, Sudan, Syria, Tanzania, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Uganda, United Arab Emirates, United States, Vanuatu, Vatican City, Venezuela, Vietnam, Yemen, Zimbabwe.

Contact Information;

VideoSlots casino publish the Return to Player/House Edge information for all of their slots games.

VideoSlots casino do run a comp point program and it is unique in it's function.

The premis of the VideoSlots comp point program is that each day 25% of the casino's profits will be returned to the players that participated that day. The more active a player is, the larger the share of the returned money they'll receive. Presumably the returned share is also weighted by the value to the casino of the game that the player engaged with.

While this system does seem to be fundamentally valuable to the player, without seeing the specific figures it's difficult to establish how it compares to other comp point programs.

VideoSlots also offer an achievement program. This program rewards players with 'Trophies' for different types of activity, from big wins to regular deposits. Different trophies award different rewards for achievements.

VideoSlots casino have always been an operator that we felt had potential, but who were consistently difficult to work with when it came to management of player complaints, requiring a higher level of investment on the part of this service to maintain their clean slate than with other operators. That they have decided to simply forego the pretence now is disappointing but not entirely surprising.

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