OVERALL VERDICT
4.24/10

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OVERALL VERDICT

4.24/10

PAYOUT SPEED

9/10

Customer Service

7/10

Bonuses

4/10

Software

10/10

Licensing

0/10

WEBSITE

https://viks.com/

HISTORICAL OWNERSHIP

EveryMatrix Software Ltd

OWNERSHIP

Atlantic Management B.V.

AFFILIATE PROGRAM

Viks Affiliate

This casino is blacklisted!

This operator has been Blacklisted by ThePOGG.com due to highly problematic business activities. We consider all Blacklisted operators to be extremely high risk to players and strongly encourage players never to consider handing money to a Blacklisted operator.

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– Fast response to email support request.

–

– Non-cooperative with the management of player complaints.

– Withdrawals take over 24 hours.

– Unlicensed – AVOID, AVOID, AVOID!

– Low value registration incentives.

Viks Casino Review

Name: Viks Casino Review
Item: Viks
Rating: 4.24
Author: ThePOGG

Review last updated - February 2022.

OVERVIEW | 4.24/10

Viks Casino is operated by Atlantic Management B.V. which also owns a number of other sites that are negatively listed at ThePOGG for a variety of reasons. The sister sites stating that they are also operated by Atlantic Management B.V. are: Lucky Bird, Slottica, Supercat, All Right, Spinamba, Spin Bounty and Viks. The site claims that it is licensed in Curacao by C.I.L but the only link to a license page is one hosted on the casino site - there is no external link - and as such we must consider them unlicensed for the safety of our customers. They provide a range of games from 137 different providers - considerably more than "normal". Their site is simply designed and their colour palette focuses on black, blue and white. The logo is simply the name in blue letters.

TRUSTWORTHINESS | 0/10

Another casino, Lucky Bird Casino, who are also part of the Atlantic Management B.V. group have enacted procedures that we cannot condone. This group hold Blacklisted status due to the predatory practices we have encountered while managing complaints. Specifically this group have enforced a 24 hour bonus expiration on a winning player without having any such term included in their conditions.

This group claim C.I.L. Curacao licenses but only offer internal links to a "license page" on their own site and so we consider them unlicensed for the safety of our customers.

The terms and conditions documents at the Atlantic Management B.V. properties are poorly structured with inclusions in illogical places making interpretation and use of the document challenging.

For references see Atlantic Management BV Group Player Issues

BONUSES | 4 / 10

Viks Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:

Country/Regional Restrictions:

Payout Speed: 48 hours | 9 / 10

Viks do not give specific withdrawal times but they do state that your withdrawal "could" be looked at in 36 hours but we aren't sure what this actually means - to be safe we have assumed it also "could" not be seen in 36 hours so we have allocated it the score for 48 hours.

Minimum Withdrawal - unlisted.

Maximum Withdrawal - €2000/day, €10000/week, €40000/month.

You must have made a deposit in the last 30 days to be allowed a withdrawal.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

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Software | 10 / 10

Viks Casino use NetEnt, PlaynGo, Yggdrasil Gaming, Microgaming, Quickspin and over 130 more providers.

Game selections are as follows:

Instant

Live Games – 179

Slots – 3600

Video Poker – 67

Customer Service | 7 / 10

Email Testing Record

March 2020 - 20 hours 32 minutes

September 2019 - 6 minutes.
May 2019 - 14 minutes.
November 2018 - 13 minutes
July 2017 - 6 minutes

Licensing | 0 / 10

Viks claim to be licensed by C.I.L. in Curacao but this cannot be verified since the only supporting documentation is provided by an internal link on their site. Unless a functioning external link to a regulator's site is present we consider an operator unlicensed for the safety of our customers.

Restricted Countries

Players from United States NOT accepted.

Viks does not accept players from the following countries: Australia, Finland, France, French Guiana, French Polynesia, French Southern Territories, Germany, South Africa, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, British, Virgin Islands, U.S..

Contact

Email :

[email protected]

Slots RTP

Viks Casino do not provide RTP figures for their slots games.

Comp Points

Viks Casino do not appear to offer a comp points system for players.

Closing Thoughts

Viks Casino are licensed by Atlantic Management BV. This entire group holds Blacklisted status with ThePOGG.com due to their mismanaging of complaints submitted to this service. Inventing rules to justify confiscation of funds is the epitome of unethical practice. Alongside this, the Terms and Conditions provided by this group are poorly constructed with no consideration given to ease of use. We would strongly recommend that players find an alternative operator to play with.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

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Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.