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VIP Room: Does not accept players from United States

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VIP Room: Blacklisted

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VIP Room has been Blacklisted due to unethical business practices.

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VIP Room Casino REVIEW

Players from United States cannot play at VIP Room casino.


Review last updated - July 2017

VIP Room are a stand alone PlayNGo casino.


 -  0 / 10

VIPRoom failed to respond to a player complaint on this site. As such we would not recommend that players sign-up to this casino.

VIPRoom are part of a network that have engaged in retroactively changing their terms and conditions to restrict a game after two players had significant wins that they did not want to pay. One of the players in question presented evidence to demonstrate that the term had not been in place at the time they played. In response to this evidence the operator looked to discredit, suggesting that it was not reliable. However, we then checked our own report and found that not only had the player been correct when they asserted that the term had not been in place at the time they played but that the terms document had been updated at the time the change was made to contain a 'Last Updated' date that was significantly before the date of change (the update was made on the 27th of November but the terms document was changed to state that the last update occurred on the 1st of September).

Jackpot Knights - another operator on the Danguad Limited license - have refused to pay a player based on what they claim in a violation of their maximum bet rule. However upon examination there was on betting combination on the game in question that could have resulted in that bet size. When we challenged the operator about this they claimed that the player used the double feature and that's how the bet size was listed at the value it was. The problem with this explanation is that the game in question does not have a double feature. When asked about this the operator became non-responsive.

An employee of an operator on the Danguad Limited license has posted an abusive message on our Facebook page.

An operator in this group has been found accepting deposits and wagers from a country that they cannot issue payment to - effectively free rolling players by allowing player from that country to lose without the possibility of ever winning.

We consider this group to be fundamentally dishonest in their practices and would strongly advise all players to choose an alternative casino to play with.

For references see Danguad Group Player Issues

For obvious reasons we do not consider this operator to be one of the best online casinos. We provide a comprehensive list of new casinos and casino reviews.


 -  7 / 10
Deposit Method Restrictions Deposit Method Restrictions:
Country/Regional Restrictions Country/Regional Restrictions:
Value to Player for:
Bonus Value

Payout Speed: 5 days

 - 5 / 10

Due to their Not Recommended status we did not feel comfortable asking one of our reviewers to play with VIP Room casino. The VIPRoom site does not list a a time frame for their withdrawal and as they do not accept US players we will assume that Neteller withdrawals are paid within 5 days.

Minimum withdrawal – None listed.

Maximum withdrawal – €1500/week, €5000/month depending on VIP status.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), UKash, PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.



 -  7 / 10

VIP Room use Betsoft software for their instant play casinos. They also offer a selection of NextGen Gaming and PlayNGo slots games. Check out our Betsoft Software Review.

Game selections are as follows;


Table Games – 14

Slots – 97

Video Poker – 3

Jackpot – 10

Live – 3

Customer Service

 -  10 / 10

Email Testing Record

  • December 2016 -28 minutes
  • June 2015 - 23 minutes
  • November 2014 - 10 hours 39 minutes


 -  2 / 10

VIPRoom hold the following gambling licenses :

  • Curacao eGaming - VIPRoom casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with VIP Room casino – United Kingdom, United Stakes

Contact Information;

Email : [email protected]

Affiliate Program - VIPRoom Affiliates.

Restricted Countries

Players from United States NOT accepted.

VIP Room does not accept players from the following countries: United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..


Slots RTP

VIP Room casino do not publish the RTP/house edge figures for any of their slots games. Find the best online slots.

Comp Points

VIP Room casino do not appear to offer a comp point program.

Closing Thoughts

Failing to respond to player complaints is a bad sign and we'd recommend players find another casino to play with.

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