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4.60

VIP Room Status: Not Recommended

VIP Room Casino

Overview

Review last updated – July 2017

VIP Room are a stand alone PlayNGo casino.

Trustworthiness

 - 3 / 10

Due to their Not Recommended status we did not feel comfortable asking a reviewer to play with VIPRoom.

Before this review was compiled, VIPRoom failed to respond to a player complaint on this site. As such we would not recommend that players sign-up to this casino.

For references see - https://thepogg.com/appendix-casino-reviews/#VIP_Room.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to VIP Room's terms and conditions here.

Bonuses

 - 7 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to $/£/€100.

Sticky - You will receive this bonus at the time of your deposit but can never withdraw the bonus. At the time of your first withdrawal the bonus will be removed from your account.

Wagering Requirements;

  • Slots - 0xbonus
  • Blackjack - 0xbonus
  • Roulette - 0xbonus
  • Baccarat - 0xbonus
  • Video Poker - 0xbonus
  • Table Poker - 0xbonus

Adjustments to ratings;

  • Maximum Bet Restriction (-1) - You are not allowed to wager more than 10% of the bonus amount on a single round of play.
  • Game Restrictions - You are not allowed to play Blackjack, Baccarat or place even money bets on Roulette

Game Weightings (already account for in Wagering Requirements)



Notes



Payout Speed: 5 days

 - 5 / 10

Due to their Not Recommended status we did not feel comfortable asking one of our reviewers to play with VIP Room casino. The VIPRoom site does not list a a time frame for their withdrawal and as they do not accept US players we will assume that Neteller withdrawals are paid within 5 days.

Minimum withdrawal – None listed.

Maximum withdrawal – €1500/week, €5000/month depending on VIP status.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), UKash, PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 7 / 10

VIP Room use Betsoft software for their instant play casinos. They also offer a selection of NextGen Gaming and PlayNGo slots games. Check out our Betsoft Software Review.

Game selections are as follows;

Instant

Table Games – 14

Slots – 97

Video Poker – 3

Jackpot – 10

Live – 3

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 -28 minutes
  • June 2015 - 23 minutes
  • November 2014 - 10 hours 39 minutes

Licensing

 - 2 / 10

VIPRoom hold the following gambling licenses :

  • Curacao eGaming - VIPRoom casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with VIP Room casino – United Kingdom, United Stakes

Contact Information;

Email : support@VipRoomcasino.com

Affiliate Program - VIPRoom Affiliates.

Restricted Countries

VIP Room does not accept players from the following countries: U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Slots RTP

VIP Room casino do not publish the RTP/house edge figures for any of their slots games.

Comp Points

VIP Room casino do not appear to offer a comp point program.

Closing Thoughts

Failing to respond to player complaints is a bad sign and we'd recommend players find another casino to play with.

Associated Casinos

There are no associated casinos to display.

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