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5.45

WPT Status: Closed

WPT Casino

Overview

Review last updated – November 2014

As of 25/03/2015 WPT casino has closed.

A member of the BWin/Party group, WPT casino are part of a group of companies that refuse point blank to discuss player issue.

Trustworthiness

 - 3 / 10

All six of the reviewers who work regularly for this site hold accounts with Bwin and report no problems.

The Bwin/Party group extend to cover Bwin and Party casino alongside the Cashcade group that is made of up several WagerWorks casinos like At The Races and Get Minted and the iGlobal Media group that owns several Playtech casinos.

All of these casino have a strict policy of not discussing player complaints and as such have a poor reputation at many of the major player communities.

Alongside their refusal to discuss player complaints, they have a very poor reputation with affiliates due to changing the terms of their contracts and retroactively enforcing them on current affiliates.

For references see Bwin Group Player/Affiliate Issues

Bonuses

 - 1 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to $50.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 200xbonus
  • Blackjack - 200xbonus
  • Roulette - 200xbonus
  • Video Poker - 200xbonus
  • Table Poker - 200xbonus

Adjustments to ratings;

  • Game Restrictions (-1) - You are only allowed to play the following games - Blackjack (except Single–deck Blackjack and Bonus Pairs Blackjack), Table Poker (except Texas Hold'em Bonus Poker and Triple Card Poker), Video Poker (except Tens or Better), Keno, Roulette, Slots (except Final Score World Cup), Jackpot Slots and Scratch Games. Additionally, the following slots games are restricted when using the slots bonus - 20000 Leagues, Bangkok Nights, Beat the Bank, Bigfoot, Birds of Paradise, Butterflies, California Gold, Call of the Colosseum, Cherry Blossoms, City of Gold, Coral Cash, Crocodopolis, Dim Sum, Doctor Love, Dolphin Reef, Dragon Master, Dynasty, Eastern Dragon, Fairies Forest, Fire Hawk, Funny Money, Gold of the Gods, Hurdy Gurdy, Irish Eyes, Jungle King, King Tiger, La Cucaracha, La Fiesta, Legend of Zeus, Love Bugs, Lucky Lady, Monster Money, Octopus's Garden, Paradise Riches, Parrot Party, Ramesses Riches, Samba Nights, Shaaark!, Shaaark Super Bet, Speed Demon, Sumo, The Last King of Egypt, Treasure Cove and Unicorn Legend


Game Weightings (already account for in Wagering Requirements)

Notes



Payout Speed: 24h

 - 10 / 10

Using Neteller all of our reviewers report withdrawal normally paid in approximately 6 hours but at most 24 hours.

Banking options available - Credit/Debit cards, Bankwires, Neteller, Moneybookers, Click2Pay, Paypal, Kalixa, PaySafeCard, FreeBet Card and UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 5 / 10

WPT casino use a mixed of different software providers including Betsoft, Cryptologic and WagerWorks. The platform they use to house their games is lower than standard.

Customer Service

 - 10 / 10

All our reviewers report positive experiences with Bwin/Party customer services.

Email Testing Record

  • June 2015 - 2 hours 18 minutes
  • November 2014 - Webform not working
  • June 2014 - 8 hours 6 minutes

  • December 2013 - 4 hours 24 minutes
  • June 2013 - 24 minutes

Licensing

 - 6 / 10

WPT casino hold the following gambling licenses :

  • Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from playing with WPT casino - USA, Poland, Belgium

Contact Details;

Email : info@wptcasino.com
info@pay-pro.com
Phone : 00-800-7278-9118 (International)
Address : ElectraWorks Limited
Suite 711
Europort
Gibraltar

Restricted Countries

WPT does not accept players from the following countries: Belgium, Poland, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

WPT casino publish the house edge (RTP) information for some of their slots games.

Comp Points

WPT casino do not offer any form of comp point program.

Closing Thoughts

The Bwin/Party casinos have an unreasonably well known name for the distinctly behind the curve business strategies they employ. It just goes to show that you shouldn't buy based on the name.

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