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– ThePOGG.com can issue legally binding rulings on player complaints under the MGA license.

– Cooperative with player complaints.

– Fast withdrawals.

– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Competitive incentives for registration.


Yako Casino Review

Review last updated - January 2021.

OVERVIEW | 10/10


Yako is a relatively new gambling property run by L&L Europe. It holds dual licenses with the MGA, and the UKGC. They offer a range of games from Net Entertainment, Novomatic, Bally, WMS, Thunderkick, NextGen, Blueprint Gaming, Slingshot, Barcrest, Just for the Win, IGT, High5Games and Microgaming. The home page features a white and purple colour scheme - the logo being its name in white and gold writing - a white stick man wearing a golden crown and juggling golden balls sits to the right hand side. Yako currently have no significant outstanding complaints at any of the major gambling portals.

TRUSTWORTHINESS | 10+


ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Yako Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

BONUSES | 8 / 10


100% up to £99
Max Bonus 99
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 40xb
Deposit Method Restrictions:
Neteller, Skrill
Country/Regional Restrictions:
Only players from the following countries are eligible to receive this bonus - New Zealand, UK, South Africa, Ireland, Germany, Austria, Switzerland, Canada, Denmark, Norway and Finland and India

Terms and Conditions

The Yeti Welcome bonus currently consists of a bonus of 100% up to £99 plus 99 complimentary spins on Joker Pro.

Players signing up will also receive an ongoing 10% cashback on losses. You can claim is cash back by contacting support. Cashback will be paid twice per week. The minimum cashback payout is £10. This cashback offer does not combine with any other offers including the welcome bonus. Not available in Sweden.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 40xbonus and complimentary spins winnings have a wagering requirement of 40xwinning. (Wagering for non-UK countries may be lower).

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

The maximum allowed bet is £5 on any single round of play.

There is no maximum win on this bonus and the complimentary spins carry a maximum win of £100.

Only players from the following countries are eligible to receive this bonus: New Zealand, UK, South Africa, Ireland, Germany, Austria, Switzerland, Canada, Sweden, Denmark, Norway and Finland, India

Players depositing via Neteller or Skrill are not eligible to receive this bonus.

The bonus is cashable.

Bonus and associated winnings will expire in 30 days if wagering requirements are not completed. Complimentary Spin winnings expire after 48 hours.

Game Weightings:

  • Slots Section: 100% inclusive of the bonus and wagering requirements
  • Video Slots Section: 100% inclusive of the bonus and wagering requirements
  • Lottery Section: 100% inclusive of the bonus and wagering requirements
  • Other Games Section: 100% inclusive of the bonus and wagering requirements
  • Video Poker Section: Not included in the bonus scheme
  • Table Games Section: Not included in the bonus scheme
  • Live Casino Section: Not included in the bonus scheme
  • Simsalabim, Jungle Spirit, Dead or Alive & 2, Secret of the Stones, Reel Steal, Egyptian Heroes, Pyramid: Quest for immortality, Blood Suckers, Dragon Island, Kings of Chicago, The Wish Master, Loaded, Retro reels - Extreme heat, Burning Desire, Jackpot jester 50k, Jackpot jester wild nudge, Super monopoly money, 1429 uncharted seas, Jimi Hendrix videoslot, Guns N Roses videoslot, Secrets of Atlantis : Excluded

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to £99
Try another casino
Value to Player for:
$13.94
Bonus Value
low roller
mid
mid roller
high
high roller
high
superhigh roller
n/a

Payout Speed: 24h | 10 / 10


The Yako Casino website states that Neteller withdrawals will be paid within one business day.

Minimum withdrawal – £20.

Maximum withdrawal – £5000.

Banking options available - Visa, Mastercard, Neteller, Skrill, Bank Transfer and Paysafe Card

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


Yako Casino use Net Entertainment and Microgaming softwares for their instant play casino alongside a selection of games by: Novomatic, Bally, WMS, Thunderkick, NextGen, Blueprint Gaming, Slingshot, Barcrest, Just for the Win, IGT, High5Games. To find out more check out our Net Entertainment Software Review and Microgaming Software Review.

Game selections are as follows;

Instant

Table Games – 41

Slots – 600

Video Poker – 24

Jackpot – 16

Live – 71

Customer Service | 10 / 10


Email Testing Record

  • January 2021 - 5 minutes.
  • June 2020 - 33 minutes.
  • September 2019 - 5 minutes.
  • May 2019 - 11 minutes
  • November 2018 - 1 hour 47 minutes
  • July 2017 - 3 minutes

Licensing | 10 / 10


Yako hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Yako currently use eCogra. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Yako does not accept players from the following countries: Afghanistan, Asia, Albania, Algeria, Africa, American Samoa, Oceania, Angola, Australia, Cambodia, Canada, Ecuador, Estonia, Germany, Guam, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Italy, Democratic People's Republic of Korea, Republic of Korea, Kuwait, Lao People's Democratic Republic, Latvia, Myanmar, Namibia, Nicaragua, Pakistan, Panama, Papua New Guinea, Philippines, Romania, Russian Federation, Singapore, South Africa, Spain, Sudan, Switzerland, Syrian Arab Republic, Taiwan, Province of China, Turkey, Uganda, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Yemen, Zimbabwe.

Contact


Contact Information;

Email :[email protected]
Phone :00356 2032 0022

Slots RTP


Yako casino publish the house edge/RTP figures for all of their slots games.

Comp Points


Yako casino run a comp point program called 'Player Points'. This system operates slightly differently than most comp point programs in that it is based on losses rather than wagers. For every £10 the player deposits they'll receive 1 point. For every £10 they withdraw they'll lose 1 point. 50 points can be exchanged for £5.

In comparison to the standard Playtech comp point program that we use as a bar for rating, this system is about half as valuable for the player when playing slots and less valuable than that for other lower House Edge games.

Closing Thoughts


All of the operators in the L&L Europe group we consider to be top notch. Years of experience with this group have shown them to be consistent in their high levels of customer support and transparent practices. If you choose to take your business to Yako you should be suitably impressed by the treatment you receive there.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

Yako
Resolved

Yako Casino - Won’t pay me

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Yako
Declined

Yako - Self exclusion

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Yako
Declined

Yako - Self excluded allowed to deposit

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Yako
Resolved

Yako - Self exclusion

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