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123Vegas Casino - keeps stalling payment, over 2 months

Ruling

Found for the Player - Despite our repeated efforts to contact 123Vegas to discuss this issue we have received no response whatsoever from the operator.

Player's Complaint

123vegascasino.com - It's been over two months since I requested a $300USD withdrawal, they have just replied with nonsense stalling tactics like "higher than usual withdrawal volumes" and "please be patient". Sick of waiting and I'm pretty sure they're just a scam at this point.

Read the casino review

5 Responses

User icon
thepogg
June 1, 2023

Hi phildo24 - welcome to ThePOGG.com!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

You have chosen to play with an unlicensed property. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
thepogg
June 11, 2023

Date – 11/06/2023

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.

Thanks,

ThePOGG

User icon
thepogg
June 19, 2023

Date – 19/06/2023

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.

Thanks,

ThePOGG

User icon
thepogg
June 25, 2023

Date – 25/06/2023

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.

Thanks,

ThePOGG

User icon
thepogg
July 2, 2023

Hi phildo24,

Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

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Agreement

phildo24 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Vegas Casino
  • Curacao
  • Azurolongo N.V.

June 1, 2023

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