Resolved - 14Red Casino inform us that this player has been paid shortly after they submitted this complaint. The player has now confirmed receipt of their funds.
Read our 14Red Casino Review.
I got some winnings then I was spending slot I decided to close my account ..somebody from the casino rang me and I was assured I would still receive my winnings. Ialso received an email saying I was verified and passed the verification then i got an email saying I wasn’t verified and requested can additional document I provided it that second - and 2 weeks later I’m still waiting for my winnings which I won fair and square and still haven’t received. I got one response from the casino (despite repeatedly trying to get in touch ) that read
Your pending withdraw is under review, and you will be soon updated about it form our Financial department.
and that’s it - nothing since then ! I’m verified I won without a bonus and those restraints - but they won’t pay up! Please help
You must be logged in to post a comment.
14Red - Casino not giving my winnings
Posted by esperanza82
May 21, 2018
esperanza82 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
May 21, 2018