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18bet – confiscated 2500 euro and closed my account

Ruling

Found for the Casino - 18Bet have provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other player accounts.

Read our 18Bet Review.

Player's Complaint

18bet have confiscated about 2500 Euros and closed my account when i tried to make a withdrawal.

They wrote to me at mail

We are reaching you to inform you that our Anti fraud Department detected that your IP address is already in use by another account

And this is not true. I have never cheated. I only have my own account and have never logged in other accounts with my ip adress.

Read the casino review

3 Responses

ThePOGG
Jan 19, 2020

Hi cchristiansen - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

ThePOGG
Feb 18, 2020

Hi cchristiansen,

Sadly despite repeated efforts to contact this operator to discuss your issue we have received no relevant response. At this juncture we have no reasonable expectation of this changing.

All we could suggest is contacting the operators ADR, Pardee Consulta Limited. Alternatively, if you wished to consider legal action our understanding is that GreenTableLegal.com offer a no win no fee service that specialises in the remote gambling sector.

Sorry we could not be of further help.

ThePOGG

ThePOGG
Feb 28, 2020

18Bet have provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other player accounts in breach of terms and conditions.

No further posts will be approved on this thread.

ThePOGG

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Agreement

cchristiansen consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • 18Bet
  • Curacao eGaming
  • Bellona N.V.

January 17, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.