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18bet - confiscated 2500 euro and closed my account

Ruling

Found for the Casino - 18Bet have provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other player accounts.

Read our 18Bet Review.

Player's Complaint

18bet have confiscated about 2500 Euros and closed my account when i tried to make a withdrawal.

They wrote to me at mail

We are reaching you to inform you that our Anti fraud Department detected that your IP address is already in use by another account

And this is not true. I have never cheated. I only have my own account and have never logged in other accounts with my ip adress.

Read the casino review

3 Responses

User icon
ThePOGG
January 19, 2020

Hi cchristiansen - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
February 18, 2020

Hi cchristiansen,

Sadly despite repeated efforts to contact this operator to discuss your issue we have received no relevant response. At this juncture we have no reasonable expectation of this changing.

All we could suggest is contacting the operators ADR, Pardee Consulta Limited. Alternatively, if you wished to consider legal action our understanding is that GreenTableLegal.com offer a no win no fee service that specialises in the remote gambling sector.

Sorry we could not be of further help.

ThePOGG

User icon
ThePOGG
February 28, 2020

18Bet have provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other player accounts in breach of terms and conditions.

No further posts will be approved on this thread.

ThePOGG

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Agreement

cchristiansen consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • 18Bet
  • Curacao eGaming
  • Bellona N.V.

January 19, 2020

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