1xBet - I believe that the casino's actions to withhold funds were illegal, because I did not even play
Ruling
Found for the Player - Despite our repeated efforts to contact 1xBet to discuss this issue we have received no relevant response from the operator.
Read our 1xBet Review.
Player's Complaint
Dear Sir//Madam! I ask you to help me return my 195 dollars, which 1xbet casino withheld.
I draw your attention to the fact that the casino did not give me the opportunity to play, having informed on December 20 about the restriction in the game at its discretion. Nevertheless, taking into account the successfully passed verification, the casino gave me the opportunity to withdraw funds.
But since I did not have the opportunity to play, then finding my funds in the account became meaningless, I decided to withdraw them. But not all the funds came to my wallet - the casino kept $ 195.
I believe that the casino's actions to withhold funds were illegal, because I did not even play !!! I ask you to help return them.
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Hi ya261 - welcome to ThePOGG.com!
Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG