Found for the Casino - 21Prive Casino have provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other player accounts.
Read our 21Prive Casino Review.
I was playing welcome bonus of 21Prive date of 29.1.2021. I made a deposit of 100euros and got 100euros bonus for the casino. The only game I played was Razor Shark with 5 euro bet and I did not break any bonus terms. I had wagered all the bonus money and the winning amount was 23,500.
I had sent all the documents for the casino and they had already accepted. I made the withdrawal of 5000euros and after that they changed my balance from 23,500 to 100euros and they said that I have broke the rules.
" 4 - Eligibility - Only one promotion is awarded per account per player meaning one per family, household address, IP address, email address, telephone number, credit or debit card and/or e-payment account, or shared computer (e.g. school, public library or workplace). If you are found to be in breach of this clause, all winnings will be confiscated."
I am the only one from our family and house hold address who has played this casino.
Also I have my own mobile phone and I have have used to Wifi from it so I have unique IP-address.
I have also my new laptop and my own email address.
I told these same things to 21Prive casino and they only said that they will process it but nothing has happened.
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21 Prive - My winning money has been rejected
Posted by 1tessukka
February 10, 2021
1tessukka consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
February 10, 2021