unclaimed offers
Turn geo location off

Choose a country to view the site from

Currently viewing from:

United States

ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site

21Bet – Delayed withdrawal of 403.24 EUR

Ruling

Found for the Player - Despite our repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever from 21Bet.

Read our 21Bet Casino Review

Player's Complaint

I have a pending withdrawal of 403.24 EUR on 21Bet.com. The withdrawal request was made on 6.6.2019. After that they asked my documents for account verification, I sent all the requested documents, and they were all approved. The Payment of my winnings has been delayed now for a month and their live chat cannot tell me when they will pay me. I fear they are going to keep delaying the payment. I ask your help with this issue. Thank you.

Read the casino review

4 Responses

ThePOGG
Jul 05, 2019

Hi wbyttis - welcome to ThePOGG.com!

Unfortunately you've chosen to play with a group that is both negatively listed by this service, has a history of similar issues who has been non-responsive to previous complaints. While I will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

ThePOGG
Jul 26, 2019

Hi flowjoy,

Unfortunately after repeated efforts to contact 21Bet to discuss this issue we have received no response what-so-ever. At this juncture I have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

WByttis
Jul 26, 2019

Hi,
This reply is meant for wbyttis (me) right? I understand the situation and I thank you for trying. I just wish now that somehow they pay me at some point.

ThePOGG
Jul 30, 2019

Hi WByttis,

Apologies - yes it was. The username was a copy/paste error as we were closing multiple complaints against this operator at once.

Thanks,

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Agreement

wbyttis consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • 21Bet
  • United Kingdom Gambling Commission
  • FSB Technology

July 3, 2019