21Bet - Stalling withdrawal for a verified account
Resolved - After an extended payment delay, 21Bet casino have completed this transfer to the complainant. The complainant has confirmed receipt of funds.
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Withdrawal Bank Aug 2, 2018 10:46:31 AM Pending 1,848
I have been confirmed that my account is verified and that my withdrawal will be ASAP for the last 2 weeks.
Still, I get nothing more than promises in the chat and email.
7 days ago they reconfirmed:
Thank you for providing your documentation.
Your 21BET account is now verified.
We are pleased to inform you that your documents have now been checked, approved and successfully verified, this means your account has completed our Know Your Customer (KYC) verification process.
The payment team are working on processing withdrawals. Once your withdrawal has been processed you will be informed. Thank you for your patience.
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