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21Bet – Wthdrawals

Ruling

Found for the Player - Despite our repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever from 21Bet.

Read our 21Bet Casino Review

Player's Complaint

Hi Pogg,

I have a couple of withdrawals pending with 21bet one of which has been pending for a number of days now. My account has been verified yet i'm stil waiting. I emailed asking if they required further documents but there response was that they are very busy. So could you please find out if 21bet are having some issue with paying out. I am not the only customer having this problem, many others are on trust pilot and various social media accounts but as of yet there has been no offical statement as to what is going on. I hope its just some kind of tech fault but until we find out for sure we are all still guessing. I hope you wil be able to get to the bottom of this.

Many Thanks

[EDIT]

Read the casino review

2 Responses

ThePOGG
Jul 08, 2019

Hi rach4477 - welcome to ThePOGG.com!

Unfortunately you've chosen to play with a group that are both negatively listed and who have historically been non-cooperative in the management of complaints submitted to this service. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

ThePOGG
Jul 26, 2019

Hi rach4477,

Unfortunately after repeated efforts to contact 21Bet to discuss this issue we have received no response what-so-ever. At this juncture I have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

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Agreement

rach4477 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • 21Bet
  • United Kingdom Gambling Commission
  • FSB Technology

July 7, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.