21Dukes - Delayed withdrawal
Ruling
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
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Player's Complaint
I made my withdrawal request on the 21 December I sent through everything as required and was told it was all approved and set to go but they have rejected my request twice now I have played through $400 it's been 18 days now since this process initially began and now they want me send some voucher thing and re submit my request and start the whole process over again
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Hi bubba01 - welcome to ThePOGG.com!
First, if you have already played funds down this is not something we can assist you with.
Secondly, specifically what are the operator waiting on you providing?
Thanks,
ThePOGG