22Bet - Software glitch/Missing funds

Ruling

Declined - We're always happy to help where we are needed, but you need to have exhausted the option of working with the operator before asking us to step in.

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Player's Complaint

The issue that I have experienced was Yesterday on 12:22 am pakistani time 7:22 pm utc .. I won my bet on evolution gaming Free bet blackjack table on 22bet casino and my bet was also settled.. But for 10 to 15 seconds my Internet was disconnected so when it again connected I was showing my bet but my winnings were missing.. And I won that bet of 8$.. And I immediately took screenshot and contacted to costomer support of Evolution gaming and they said yes your bet was settled and you won 86$ profit and it will be added after few moments after login again and clean your cookies etc.. And I tried but didn't get my winnings.. So I again connected them and they said contact to casino costomer care because its finance issue and from our end its already settled.. Plz check this and give my money back

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