– your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

22Bet - verification issues


Found for the Player - As has become standard for this group of operators, 22Bet have offered no response what-so-ever to this complaint.

Read our 22Bet Casino Review.

Player's Complaint

On July 8, 2019, I opened an account at the 22BET casino and made 6 deposits, the last of which was € 1000. I was playing a game when suddenly the message "this game is not available to you" appears on the screen. I contacted livechat, which seemed very limiting, and then i send an e-mail to [email protected], who informed me that I should sent them back to their security department two-sided copy of my identification document to verify the account, so I did, but nothing was always right, and when everything seemed fine, they kept asking me for more documents in a variety of ways. has demanded so much document which leads me to think that the strategy of this casino is to usurp its clients.

At this moment I only want to recover the balance of my account in the amount of 996.92 € having lost there a beautiful amount in euros.



Read the casino review

2 Responses

User icon
July 18, 2019

Hi columbofilia - welcome to!

Unfortunately you've chosen to play with a group that are both negatively listed with this service and that has historically been non-responsive to complaints submitted to this service. While we will try to contact the operator on your behalf the chances of a successful mediation are low.



User icon
September 6, 2019

Hi columbofilia,

Unfortunately after repeated efforts to contact 22Bet we have received no response from the operator what-so-ever. At this juncture I have no reasonable expectation of this changing.

Sorry we could not be of further help.


Leave a Reply

You must be logged in to post a comment.


Columbofilia consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • 22Bet
  • Curacao eGaming
  • Marikit Holdings Ltd

July 18, 2019

United States country flag