7Reels - Cannot login to account after winning
Ruling
Found for the Casino - The documentation that this player provided to 7Reels casino is extremely suspect. As such we will take no further part in this discussion.
Read our 7Reels Casino Review.
Player's Complaint
On the 24th of November I opened an account with 7 reels casino, made a deposit and won an amount of $500 a several hours later. I immediately sent in all requested documents for verification plus more just to be sure my account would be verified. I contacted support to advise them that I had sent in all requested documents. [EDIT] responded within minutes of me sending/uploading them advising me that none of the documents passed security. I explained that I had only uploaded them to the website and sent them in an email a couple of mins before he checked them. I was very confused because it says it takes 24 hours for them to be checked.
I went to go login on the 25th November and it just wouldn't let me. It did not say wrong password or locked account, it just will not let me do anything.
I would like to know what to do please.
Thank you.
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Hi songwriter - welcome to ThePOGG.com!
I'll contact the operator and see what we can find out for you.
Thanks,
ThePOGG