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888 Tiger - Exluded player

Ruling

Found for the Casino - The Curacao licensing system does not require self-exclusions at one property on the license to carry over to other properties.

Read our 888 Tiger Casino Review.

Player's Complaint

I'm exluded from superior casino because of gambling addiction(lifetime exlusion) but i was able to open account 888tiger and deposited 300£. After research i found out that superior and 888tiger is one and the same company and i contacted whit them and they refused to give any refund. Email

Hello [EDIT],

Thank you for contacting us.

Upon activation of the account, you are informed to agree with the terms and conditions. All deposits made are final and once you used the games is considered similar to services in a form of entertainment.We regret to inform you that refund is not applicable. This will be our final correspondence with regards to this query

Read the casino review

1 Responses

ThePOGG
April 23, 2019

Hi anduks33 - welcome to ThePOGG.com!

Unfortunately there's nothing we can do to help you in this instance.

Superior Casino are licensed in Curacao. The Curacao licensors do not require as standard that a self exclusion at a property extends beyond that property.

If you want that protection you need to ensure that you only play with UKGC licensed operators.

Sorry we cannot be of more help.

ThePOGG

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Agreement

Anduks33 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • 888 Tiger
  • Curacao eGaming

April 23, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.