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888 – Website errors

Ruling

Found for the Player - 888 have made clear that they will not discuss this complaint - or any other - with this service.

Read our 888 Review.

Player's Complaint

Didt honor my weekyl betting limit.

Game kept freezing and glitching.

Had now way to keep track of how long or how much was spent.

Read the casino review

2 Responses

ThePOGG
May 07, 2019

Hi rickbcrmd - welcome to ThePOGG.com!

Unfortunately the group you have chosen to play with are both negatively listed here and inconsistent in their approach to managing complaints submitted to this service. While we will try to contact the operator on your behalf at the appropriate junctures, the chances of a successful mediation are low.

Thanks,

ThePOGG

ThePOGG
May 14, 2019

Hi rickbcrmd,

We've spoken to 888 who are refusing to discuss any aspect of this (or any other) complaint with this service and have asked us to direct you to their ADR eCOGRA.

I'm sorry we could not be of more help!

ThePOGG

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Agreement

rickbcrmd consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • 888
  • Gibraltar Gambling Commission
  • United Kingdom Gambling Commission
  • Cassava Enterprises (Gibraltar) Limited

May 5, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.