Resolved - A breakdown in communications has been resolved and this affiliate has managed to locate the missing payments from Affiliate Heroes.
This is a complaint I shouldn't be making, if only somebody would TALK to me! CH are decent but recently they tried to pay me July's commission on around 15/08. The Neteller transaction failed, I only found this out by checking in the account, I had no communication. They have a new rep who I added to Skype who does reply eventually to messages, who simply stated he was new and 'nothing to do with payments' which is one I've never heard before from a rep, but hey-ho. He gave me an e-mail address to palm me off, radio silence from that. I even tried to contact them via CM, radio silence again as rep there not logged-in for 2 months.
So I have no other avenues open other than to use the POGG again for something that's as basic as simply getting a reply and not being ignored. I have seen Neteller fail before at LeoVegas, the rep simply retried with me on Skype a few times then it went through.
All I need is some communication to resolve this. Really frustrating that I'm even here filing a beef. Frankly someone isn't doing their job at CH.
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Affiliate Heros - Affilaite payment issues
Posted by dunover
August 23, 2018
dunover consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
August 23, 2018