African Palace - will not pay and will not respond to many emails
Resolved - Without discussion African Palace decided to break this player's withdrawal up into several small instalments to be paid over a longer period of time. This is not considered 'best practice' and no explanation was offered for the decision to do this.
Never-the-less, the player did ultimately receive their funds and as such this complaint has been marked as 'Resolved'.
Read our African Palace Casino Review.
I play at African Palace and I won money. I want to cash out 1,326 euro and they will not send to me. I try to email them many times. My first email is on 27-12-2014. I send an email on 5-1-2015. I think I sent more than 2 but they have not respond for more than 2 weeks. I sent documents to verify in November and then I sent them the documents again on 23-11-2014. The cashout says "processing" but I wait so long and I want to know why they do not pay. I think they verify me and say processing like there is not problem but they only will not send the money or respond to my email when I ask them why tehy do not pay!
I made a complaint for African Palace just now but I forgot to say my username is [EDIT] and my email is [EDIT] and my name is [EDIT]. Please talk with them and ask them why they do not pay me.
the casino review
Leave a Reply
You must be
to post a comment.