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African Palace - withdrawal not processed

Ruling

Resolved - After a significant payment delay African Palace inform us this player has been paid. Player is non-responsive so we assume the issue is resolved.

Read our African Palace Casino Review.

Player's Complaint

Hi there,

on 21.08.17 i requested my withdrwal of 935,00€ and it s still not processed. I hope you can help me in this matter..

Thanks in advance

Greeting [EDIT]

Read the casino review

4 Responses

User icon
ThePOGG
September 4, 2017

Hi Jonathan - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
Jonathan
September 8, 2017

Hi, thanks for your help! Nothing happend so far. Kind regadrs [EDIT]

User icon
ThePOGG
October 4, 2017

Hi Jonathan,

I've managed to speak to the operator about your case. They inform me that the majority of the balance was transferred to you on the 19th of September and that the remaining funds should have been paid on Monday. Can you confirm receipt of your funds?

Thanks,

ThePOGG

User icon
ThePOGG
October 11, 2017

Hi Jonathan,

If we haven't heard from you by Friday the 20th of October I'll assume you've received your funds and close this complaint.

Thanks,

ThePOGG

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Agreement

Jonathan consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

September 4, 2017

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