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Agent No Wager - Withdrawal refusal

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Agent No Wager Casino Review.

Player's Complaint

On the 8th of August I deposited to Agent no wager. I gave all the right ID and everything was fine until I wanted to deposit my winnings. I deposited on my visa but am now being told I need to download Bitcoin to get my winnings, I’m also told I need to send in a photo of my Visa card front and back. I’ve sent many emails explaining that in the t

Read the casino review

3 Responses

User icon
thepogg
August 27, 2021

Hi Fernhilsmile - welcome to ThePOGG.com!

You have used a prohibited character in your complaint submission and as such only part of your complaint has come through. Please provide the rest of your complaint.

Thanks,

ThePOGG

User icon
thepogg
September 4, 2021

Hi Fernhilsmile,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
September 11, 2021

Hi Fernhilsmile,

If we haven't heard from you by Friday the 24th of September I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

Fernhilsmile consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Agent No Wager
  • Cerberlot N.V.

August 26, 2021

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