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Agent Spinner - 3rd party account unblock please
Ruling
Declined - There do not appear to be any funds in contention with this issue. As such this is not an appropriate issue for ADR review.
Read our Agent Spinner Casino Review.
Player's Complaint
I tried to join sky city online casino today but they said agent spinner casino had me blocked from them and I don't want nor do I understand why... as this is a casino in my city as well as a new Zealand casino I would politely like to ask if agent spinner casino could please take all restrictions and blocks off my now closed account as the casino is now non operational I have seen. Please may you resolve this matter within your departments or by liaising with sky city casino themselves. Thank you very much for your time and effort.
[EDIT]
Kind regards,1 Responses
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Agreement
Tubbyhobbit consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Agent Spinner
- United Kingdom Gambling Commission
- Malta Gaming Authority
- MT SecureTrade Limited
October 17, 2023
Hi Tubbyhobbit - welcome to ThePOGG.com!
It sounds like you have previously either self-excluded or been excluded by the license holder.
That is not a matter that we could assist you with. There are no funds in contention and we do not have the authority to require any licensee to accept any player. That is a private business decision.
All we could suggest is that you take this matter up with the operator directly.
Sorry we cannot be of further help.
ThePOGG