unclaimed offers
Turn geolocation on
Locale settings

Currently viewing:

English in United Kingdom

ThePOGG.com – your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site

All Jackpots- Misleading advertisement


Found for the Casino - In our opinion the advertisement that the player received is compliant with good practice and not overtly misleading.

Read our All Jackpots Casino Review.

Player's Complaint

I received a email (which I am happy to forward) stating that I deposit and I receive 150% match and 10dollars free. I clicked the deposit now button was taken to where I deposited and then saw I was given that. I contacted live chat to which I was told that I was told in the email to read the terms and conditions and since I hadn't it was my fault I didn't know that 10 dollars was the min deposit ( I deposited 5 dollars) what bugs me is that nowhere does it tell me in the email that there is a min deposit. Nor does it warn me to read terms and conditions and when pointing that out they said that I am required to read the entire email before clicking the deposit now button. If u look at the email the terms and conditions button is nestled amongst the reinstall software/unsubscribe/forgot password so I argued the fact of them being completely clear about being told to read the terms and conditions first. I also argued that since the min deposit was not mentioned and I was not told to read terms and conditons then why after clicking the deposit link was I not warned that I was not depositing the minimum required deposit. I also asked to be emailed a copy of the transcript to further back up how they tried to pull the wool over my eyes to which they never did. I just want my 15 dollars that is outstanding had I been granted the bonus but I am actually wanting to hear ur opinion also to weather I was misled or are they right in how they have gone about advertising this offer. Thank u


Read the casino review

3 Responses

Apr 03, 2017

Hi Tess323 - welcome to ThePOGG.com!

Could you forward on the email your received to [email protected]?



Apr 05, 2017

Hi Tess323,

We've had a technical hiccup with our email notification system in the last few days and I just wanted to resend my last comment - could you forward the email you received to [email protected]?



Apr 07, 2017

Hi Tess323,

I've looked over the email you forward, the important section of which is included below:

In my opinion you don't have a case here. All bonuses come with terms and conditions, the link to the terms and conditions is included within the email in reasonably apparent layout, font and text size and in a location that is standard for all electronic businesses (the footer).

You may want to contact your local advertising standards body if you feel you've been misled, but unfortunately we couldn't do anything to help you in this instance.


Leave a Reply

You must be logged in to post a comment.

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.


The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.