All Right Casino - My 1253$ is blocked

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.

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Player's Complaint

They've rejected my withdrawal every time (1253$) and frozen my account and told "we reserve the right to void any winnings and any attempts to gain dishonest benefits are strictly forbidden regardless of the fact whether such methods are reflected separately in our terms and conditions or not. Any activity aimed at the dishonest gaining the benefit is also strictly prohibited even if it does not look like the violation of rules according to the exact rules."

According to what they told, they know my activity was not violating their terms and conditions! I did no dishonesties and used no software or... and even I've not selected or used any bonus. They can’t say why I'm dishonest!

they told "due to term #9.8 your account will be frozen" while there's no term #9.8 in their terms and conditions!

Also payment department never answers my emails or calls or come to live chat so I cannot contact them anyway, and agents doesn’t answer calls.

Then I emailed to curacao C.I.L and received no answer for my problem

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